Inside Sales Specialist

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Inside Sales Specialist reports to the Senior Divisional Director, National Accounts Sales
• Located in Cleveland, OH
• Full-Time
• Hybrid

The Inside Sales Specialist will be a high energy, self-starter, self-motivated professional with independent and self-directed decision-making ability. This position requires a highly motivated individual to learn the business and customer needs to execute results at the highest levels. Will work directly with customers and must maintain in-depth, current knowledge of the customer and company business strategy while possessing the ability to sell TriMark's full capabilities and services for profitable and strategic sales growth. The ideal candidate should possess excellent leadership, be a critical thinker, analytical with excellent organizational skills. Will require a leadership business approach and a solution-based thought process. Position requires strong attention to detail, flexibility, project coordination, decision making with proven ability to manage multiple projects at one time.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Build new business while maximizing opportunities within an existing customer base
• Build strong positive relationships with customers, vendors, and company personnel
• Manage, organize, and maintain all necessary customer records and sales activity accurately,
• Execute and expedite all business needs to include: daily orders, backorders, expedited orders, customer call ins and outbound calls, bid analysis / preparation, A/R, follow up customer service
• Excellent communication and interpersonal skills, both oral and written
• Ability to understand and present conceptual customized distribution programs or contracts
• Actively work with decision makers, proactively addressing issues, introducing new product and staying in front of the customer needs to maintain and grow sales and margin, communicating all opportunities and challenges to upper management as needed,
• Continuous review of product specification/knowledge, vendor discounts, and industry trends through attendance of sales meetings, vendor trainings, reading industry related publications, and participating in industry related professional organizations
• Extensive report preparation and management using excel or database programs
• Engage in strategic business discussions and decisions (Internally and Externally)
• Investigate, compile and prepare detailed accurate information for bids, quotes and all necessary reporting to meet company and customer objectives
• Ability to research, present and provide value-engineering options as necessary
• Forecasting of individual account sales, inventory, and resource demands to meet customer and company
• Successful candidate must possess excellent interpersonal and managerial skills with the ability to work both independently and in a team environment
• Superb knowledge with MS Word, Excel or Database management and Outlook
• Strong organizational skills with ability to manage multiple projects and prioritize as needed
• Diligent work ethic, must be self-motivated with initiative to get the job done
• Negotiate pricing and product sourcing
• Exercise independent decision making in the best interests of the company and customer

COMPETENCIES:

• Will prepare and execute complex contracts, quoting and pricing programs independently
• Ability to understand, interpret, and present complex information to a variety of professional audiences
• Detail oriented with a high level of analytical, problem-solving, and decision-making skills
• Excellent follow through and follow up
• Ability to self-manage and work independently; taking ownership of projects; workload; work planning, resource management and reporting with the willingness to put in the time and effort necessary to meet business and customer needs.
• Ability to maintain a positive attitude and enthusiasm under all circumstances
• Must have proven ability in a computerized sales environment, overall strong computer literacy with high skill levels on multiple platforms
• Ability to travel between facilities and to on-site customer meetings and business meetings as required
• Proven leadership encouraging support and collaboration within a team sales environment

QUALIFICATIONS & EXPERIENCE:

• 3+ years of experience in sales with a large contract customer base
• Inside sales distribution experience, preferred
• Completion of CFSP Test within the first 3 years of employment; CFSP Certification preferred.
• Demonstrated ability to provide excellent customer service, manage logistics, and support national account activities effectively.
• Proficient in Microsoft Outlook, Excel, and Word, with the ability to learn and utilize database and quoting software.
• Ability to successfully pass a background check post offer acceptance.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [emailprotected].

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact [emailprotected]

• Cleveland, OH, USA