New 
Enterprise Partner Solutions (EPS) - Planning and Operations Director
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 26, 2025 | |
|
OverviewMicrosoft is looking to foster innovation that generates new ecosystems of inventors, partners, developers, creators, changemakers, public servants, frontline workers, and knowledge workers who, together, drive the engines of growth and opportunity in ways that benefit everyone. We have an exciting opportunity for an experienced and motivated Enterprise Partner Solutions (EPS) - Planning and Operations Director within the Industry & Partner Sales (IPS) Strategy & Operations team! As a member of our team, you will experience a culture centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day- simply put: mission first, people always. Reporting to the Senior Director of IPS Strategy and Operations, you will lead EPS fiscal year commercial planning in partnership with the EPS leadership team, key business partners and cross Microsoft Customer and Partner Solutions (MCAPS) planning teams. You will also lead and manage the overall EPS leadership rhythm of business (RoB), facilitating collaboration and high impact business outcomes across our core and field leadership teams. In addition, you will have the opportunity to take on strategic projects/initiatives that accelerate growth and operational excellence for our EPS business (as prioritized). Each day will be different and will require agility, teamwork, and a commitment to operate at the highest levels of integrity, inclusivity, trust, and our aspire-to culture. As a leader within the IPS organization, you will need to be self-directed, comfortable with ambiguity, and effective at communications in a fast-paced environment while driving quality results. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesIn this role, you will lead the EPS fiscal year commercial planning rhythms in close partnership with EPS Core and Regional teams, v-teams/Subject Matter Experts (SMEs) across IPS/MCAPS, business partners and in alignment with MCAPS commercial planning motions. This includes:Ensuring key stakeholders across the EPS organization are kept informed of core planning requirements, timelines, etc. in alignment to the broader IPS/MCAPS planning rhythms.Facilitating EPS Fiscal Year (FY) strategy articulation/definition- in collaboration with the EPS leadership team, Small, Medium Enterprise, & Channel (SME&C)/Channel Partner Sales Operations team, cross IPS/MCAPS planning teams, and key business partners. Integrating the full scale (breadth and depth) of core EPS strategies and priorities throughout all phases of commercial planning to drive alignment and consistency.Leading key FY EPS strategy and planning workstreams including:Role architecture/taxonomy requirements definitionCompensation BlueprintTerritory (as applicable)Change management/landingThis work will require collaboration with the EPS leadership team (Core and Regional) and the SME&C/Channel Partner Sales team for shared partner services including Microsoft Public License (MPL), Microsoft Artificial Intelligence Partner Program (MAICPP), Incentives, Skilling, Compliance, etc. Partnering with relevant planning leaders to resolve risks/issues and facilitate key leadership team decision-making/escalation as needed. EPS planning and operational leadership: You will deliver comprehensive program management of the EPS planning and operations function and aligned workstreams. Working in close partnership with the EPS leadership team, IPS Strategy & Operations leadership, and key business partners, you will drive cross-org coordination and execution of core business rhythms, requirements/actions, reporting/executive status updates, etc. on time and with quality. Lead strategic projects or initiatives in collaboration with stakeholders across the company to address gaps/opportunities and drive strategies for optimization. This includes: Performing landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examining business (e.g., customer feedback and expectations) trends to inform project/program scoping and definition.Driving the identification and resolution of root problems through analysis and identification of appropriate mitigation strategies.Defining project/program requirements and resource needs, creating the project plan(s) and working across teams to align on a plan of record.Driving consensus to prioritize key business goals, objectives, and strategies that strive for clarity, simplification and business impact.Other Embody ourcultureandvalues. | |