Leader, Network Experiences & AI

Leader, Network Experiences & AI

What You'll Do

As the Leader of Network Experiences and AI, you will redefine how networks are designed, managed, and optimized by leveraging cutting-edge Artificial Intelligence (AI) tools and technologies. In this role, you will lead the technical marketing strategy for Cisco's Catalyst 9000 hardware and software portfolio, delivering innovative solutions that harness AI to create unparalleled network experiences. Your focus will be on empowering customers and partners through AI-driven insights, automation, and capabilities, while driving sales enablement and go-to-market strategies for campus switching products.

You will lead a team of Technical Marketing Engineers (TMEs) in delivering transformative solutions, seamlessly integrating AI into Cisco's networking portfolio. By combining technical expertise, market intelligence, and AI innovations, you will shape the future of network operations and customer experiences.

Key Responsibilities

• AI-Driven Innovation: Leverage AI tools and technologies to drive the evolution of Catalyst 9000 products, creating smarter, more adaptive network solutions that anticipate and meet customer needs.
• Enhance Network Experiences: Integrate AI-powered capabilities into networking solutions to optimize performance, enhance security, and deliver proactive insights for customers.
• AI-Focused Technical Advocacy: Demonstrate and present AI-enabled features in Catalyst 9000 products to sales teams, customers, and partners at events, conferences, and Executive Briefing Centers (EBCs).
• Content Creation with AI: Develop technical documents, presentations, and use cases that showcase the practical application of AI tools in network design and management.
• Support Sales and Customers with AI Expertise: Provide technical guidance and AI-driven solutions through the TME team, ensuring field sales teams and customers can fully leverage AI capabilities.
• Transform Customer Outcomes: Spearhead initiatives to deliver intelligent, AI-enhanced customer experiences, enabling dynamic, data-driven solutions that adapt to changing environments.
• AI-Supported Secure Network Design: Promote AI-based architectures for secure, software-defined enterprise networks, focusing on segmentation, automation, and threat detection.
• Collaborate Across Business Units: Work across organizational silos to align AI-driven product development and market strategies, ensuring cohesive innovation and execution.
• Leadership and Mentorship: Lead and inspire a team of TMEs, fostering a culture of creativity, AI innovation, and customer-centricity.
• Market and AI Insights: Analyze trends in AI, networking, and market demands to inform product strategy and uncover disruptive opportunities enabled by machine learning and automation.
• Engage Key Customers: Build strong relationships with customers and stakeholders, positioning Catalyst 9000 and its AI capabilities as the leader in intelligent switching solutions.

Who You'll Work With

You will collaborate with the Senior Director of Product Management and Technical Marketing for Enterprise Switching, as well as cross-functional teams from engineering, sales, and marketing. Your role will require close alignment with AI experts, product teams, and industry stakeholders to ensure the successful integration of AI tools into network solutions that transform the customer experience.

Who You Are

You are a visionary leader who thrives at the intersection of technology and innovation, with a passion for leveraging AI tools to drive the next evolution of network experiences. With a deep technical and business understanding, you are skilled at translating AI capabilities into practical, customer-centric solutions. You are a proven leader, capable of inspiring teams, fostering collaboration, and delivering transformative outcomes.

Basic Qualifications

• Proven experience in applying AI tools and technologies to solve technical and operational challenges.
• Demonstrated ability to drive innovation through the integration of AI into networking solutions.
• Strong expertise in using AI to enhance customer experiences and deliver actionable insights.
• Strategic business acumen with a focus on data-driven decision-making and AI-driven automation.
• Exceptional leadership skills in Technical Marketing Engineering, with a track record of leading bold initiatives.
• Solid understanding of campus networking technologies and their interplay with AI tools.

Preferred Qualifications

• Experience in enterprise Technical Marketing and leadership roles with a focus on AI integration.
• Hands-on experience with AI-based automation, security technologies, and network optimization tools.
• Strong communication and collaboration skills, with the ability to influence cross-functional teams and stakeholders on AI initiatives.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!