Mgr Enterprise Business Services Strategy

Plan, organize, direct, and control the performance of worldwide strategic business projects for senior and executive management as related to one or more areas.

Essential Functions

• Manages staff and ensures systems/processes and their inputs are accurate, supporting invoicing, settlement, financial or other back-office systems and programs.
• Selects, trains, develops, and motivates a staff and assists in managing the department's operations budget.
• Leads high-level cross-functional projects and programs to manage and resolve significant business issues and to implement worldwide quality business or process improvement systems.
• Evaluates the effectiveness of the company's financial systems, or any new business or process improvement initiatives, develops strategy and solutions to worldwide issues impacting the company, and presents recommendations to senior management.
• Establishes policies and procedures, program governance, business process design, system testing and/or related software change controls.
• Maintains relationship with IT, business and relevant outsource and consulting providers to ensure technical development and support services meet end user requirements and business needs as well as coordinates progress of expenditures of the department as required.
• Perform other duties as assigned.

Minimum Education

Bachelor's degree/equivalent in accounting, finance, business, engineering, information systems or other related business discipline.

Minimum Experience

Five (5) years professional experience in management consulting, internal audit, accounting, finance, project/program management, vendor management or information systems with emphasis on analysis/planning.

Knowledge, Skills and Abilities

Knowledge of personal computers, integrated operational, back office or information systems.

Significant project/process management experience.

Proven ability to innovate, develop and produce high quality results on a consistent basis.

Demonstrated strong understanding of business and financial planning functions.

Strong basic management, human relations, analytical and communication skills.

Preferred Qualifications: Risk management experience (e.g. audit remediation, business continuity planning, risk assessment) - Departmental Business Information Security Office (BISO) experience Experience in organizational policy & procedure governance, oversight and execution - Experience in process & technology continuous improvement delivery

Pay Transparency:

Pay: This position is located in: Collierville, TN., Plano, TX., and Pittsburgh, PA. Hybrid model with specified office days based on campus domicile location.

Additional Details: Relocation and sponsorship may be available depending on business needs.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)