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Human Resources Dispatcher

Vaco
$55,000.00 - $60,000.00 / yr
United States, New York, Queens
Jul 31, 2025
Job Overview:
The HR Dispatcher works under the direction of the HR Supervisor and supports the corporate and field operations team to manage the assignment of janitorial replacement team members across various work sites and perform other administrative duties within the HR and Operations departments.
Responsibilities:
* Operates the main operations department reception line in a professional and courteous manner.
* Documents all absences of full-time employees (sick, personal, leaves, etc.) and extra labor requests and promptly assigns temporary placement employees as necessary.
* Communicates effectively and promptly all replacement assignments with field operations and clients, as necessary.
* Coordinates exit process for terminated employees (collects uniforms, ID cards, and other company property).
* Actively assesses temporary staff to identify performance levels both positive and negative.
* Elevate labor or client concerns to the HR Supervisor / HR Management team as necessary.
* Research timekeeping discrepancies and resolves with the field and payroll department.
* Track, log and distribute employee checks on a weekly basis.
* Analyze payroll reports, including active no hours and labor distribution, and audits to ensure proper maintenance and accurate employee staffing and classifications.
* Research stop payment requests and processes as necessary.
* Interact with payroll team in an effective and positive manner to process and resolve payroll related issues according to CBS regulations and legal compliance.
* Assist in operating the main operations department reception line in a professional and courteous manner when necessary.
Qualifications and Competencies:
* High School Degree minimum. College Degree in HR highly desired.
* 2 years of prior administrative experience with a focus on HR/ Staffing preferred.
* Fluency in Spanish is required.
* Strong English communication skills both written and verbal.
* Ability to work in a highly fast paced environment and operate multiple phone lines.
* Ability to work successfully in a team environment while able to work well independently.
* Advanced knowledge of Excel and Microsoft Suite systems is required.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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