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Zelle Rules Senior Manager

Early Warning Services LLC
parental leave, paid time off, flex time, 401(k), retirement plan
United States, Arizona, Scottsdale
5801 North Pima Road (Show on map)
Aug 02, 2025

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position is part of the Network Governance, Risk and Operations organization, one function of which is to establish and enforce common rules and standards for Early Warning's products and services, including the Zelle Payments Network. This position is responsible for developing, interpreting and ensuring appropriate operating rules are developed in support of the company's products and services, as well as the associated governance and implementation requirements. The role will coordinate cross-functionally to determine the need for new rules and how to best implement them to achieve the company's business objectives. As such, this role will work on a broad range of initiatives that will require a strong appreciation of the company's products and processes.

Essential Functions

  • Develop new and revise existing rules in support of the company's products and payments business strategy, and in pace with industry developments;
  • Drive operation and governance of key working groups and governance processes in support of rules and risk management processes;
  • Assist in identifying business needs for analysis and implementation of operational/technical solutions in support of new Rules
  • Evaluate and recommend action on requests for rule changes from both internal and external stakeholders;
  • Support Senior Director, Operating Rules in liaising with product, operations and technology teams to create rules that support new or evolving products and services;
  • Ensure alignment with the strategic plan and compliance with applicable regulations;
  • Drive the periodic update and delivery of rules, notification of change documents and other related documents;
  • Provide consulting and guidance to internal and external partners on the interpretation and application of rules;
  • Ensure rules comply with all contractual obligations including other networks and provide consultation to product teams on industry standards.

Minimum Qualifications

  • Education and experience typically obtained through completion of a bachelor's degree.
  • Eight or more years' experience in payments industry, preferably in a network risk, rules or compliance function;
  • Ability to work effectively within cross-functional teams;
  • Highly effective verbal and written communication and presentation skills with all levels of the organization, as well as senior executives and customers;
  • Strong interpersonal and collaborative skills to build partnerships and alliances internally and with external partners at all levels of the organization;
  • Excellent analytical and problem solving skills, and the ability to make recommendations;
  • Proactive self-starter with ability to work independently;
  • Strong project management and organizational skills, with ability to prioritize multiple tasks and achieve objectives in a fast-paced environment;
  • Unyielding commitment to highest professional ethics;
  • Approved background and drug screen.

Preferred Qualifications

  • MBA or similar advanced degree a plus

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
Phoenix, AZ in USD per year is: $120,000 - $150,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

  • Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

  • 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

  • Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

  • 12 weeks of Paid Parental Leave

  • Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

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