* Provides SMILES customer service to ensure that customers and donors receive prompt, courteous service. * Ensures subordinate staff are engaged in and providing SMILES customer service to all customers and donors. * Ensures compliance with established safety, security, sales, money handling, and record keeping procedures and practices as outlined in the Standard Operating Procedures. Reports known or suspected security and/or theft problems to the District Manager, Loss Prevention and the Vice President of Donated Goods. * Maintains the store budget to include sales, payroll and expense to revenue. * Verifies that the quality and quantity of merchandise is adequate to obtain sales and production quotas. * Coordinates shipments and makes adjustments to merchandise categories and production schedules as needed. * Coordinates transportation shipments and reporting on a daily basis. * Ensures merchandise is priced in accordance with established standards. * Implements seasonal planograms, floor sets, store signage, and sales promotion activities. * Assists Truck Drivers and other agency personnel in performance of their duties. * Must be able to work flexible hours, available to open and/or close assigned retail location as required, make bank deposits and secure building to ensure success of the operation. * Occasional travel is required for business related activities. * Must be able to respond to emergencies at any time as needed. * Performs other job-related tasks as assigned.
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Goodwill Industries of Lower South Carolina (Palmetto Goodwill)
Aug 02, 2025 