Senior Operational Analyst

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Senior Operational Analyst

Utility Asset Management

Position Summary

As an Senior Operational Analyst, you will be part of PGE's Facilities Inspection and Treatment to the National Electrical Safety Code ("FITNES") Program team.

This is a complex role and requires a clear understanding of utility operations, analytical acumen, and strong communication skills. You'll work closely with peer PGE departments, and interact with peer utilities, the Oregon Joint Use Association, and the Public Utility Commission of Oregon ("OPUC"). We are seeking a candidate with both data management and financial reporting experience.

Responsibilities

• Maintain and report FITNES Program financial and performance-based metrics
• Perform data research and analysis
• Maintain FITNES Program data systems
• Develop and maintain custom applications
• Support and refine FITNES Program workflows
• Collaborate with peer departments to develop and maintain forecasts relating to cross-departmental work and to maintain work order quality
• Support Joint Use compliance and cost recovery
• Support PGE's budgeting process

Minimum Qualifications

• Requires a bachelor's degree in business, finance, statistics, or other related field or equivalent experience.
• Typically five or more years in data analysis, statistics, finance, process improvement, project management or related field.

Desired Qualifications

• Experience with Python, Tableau, Maximo, QuickBase, and GIS software
• Knowledge of data modeling and standards
• Experience with location-based and relational datasets
• Knowledge of data analysis and corrections
• Experience with business process inventory and documentation
• Knowledge of Oregon Chapter 860, Division 024 Safety Standards and Chapter 860, Division 028 Pole Attachment Rules
• Experience with compliance program governance and controls
• Experience with project management
• Knowledge of regulated utility operations and accounting principles
• Basic knowledge of the National Electrical Safety Code
• Basic knowledge of electrical systems.

Knowledge, Skills and Abilities

• Advanced skills in analytical thinking
• Advanced skills in problem solving
• Advanced oral and written communication skills
• Intermediate interpersonal skills
• Advanced decision-making skills
• Advanced organization and prioritization skills
• Advanced knowledge of business process interrelationships
• Advanced business acumen
• Intermediate skills in change leadership

Job Function:

Operational Analytics Develops and tracks metrics and analyzes data to promote operational efficiency and inform business decisions.

Key Job Information Senior Operational Analyst 6700 Grade 7

Career Level: P3 Career Professional Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Key Responsibilities:

Reporting:

• Assesses or anticipates needs and develops reports to meet business objectives choosing data appropriate to the need.
• Collaborates with others to integrate data from multiple sources or systems. Develops reporting format to meet user needs selecting data and visuals based on business objectives.
• May provide data for compliance reporting.
• Ensures data security and integrity.
• May identify and mitigate data risks.

Strategy and Planning:

• May proactively identify data and analytics needed to support development of line of business metrics and long- range planning.
• May use data to recommend new or modified operational performance metrics.

Data Management:

• Depending on specialty area assigned, may manage data related to budget, position management and/or operational performance metrics.
• May design or administer database or other data repository including performing upgrades or updates.
• May perform user acceptance testing.
• May obtain data from external studies or sources.
• May do some system or database coding or configuration depending on position.

Analysis:

• Analyzes data from multiple sources to develop regular and predictive analytics and operational metrics.
• Conducts benchmarking and identifies differences.
• Creates visuals and other means to explain data trends.
• Identifies and explains data trends, assumptions and anomalies.
• Identifies risks and recommends mitigation strategies.

Consulting:

• Serves as line of business data subject matter expert.
• Responds to information requests and suggests additional data and analysis to meet business needs.
• Analyzes data trends and makes recommendations.
• Identifies gaps in data, metrics or processes.
• Develops and tracks progress toward metrics.
• Recommends operational process improvements.
• Proactively identifies data needed to inform business decisions.
• May quantify risks.

Projects and Initiatives:

• Supports projects by anticipating data needs and providing relevant data and analysis.
• May lead data-driven projects.

Education/Experience/Certifications

Education: Requires a bachelor's degree in business, finance, statistics, psychology or other related field or equivalent experience.

Experience: Typically five or more years in statistics, finance, process improvement, project management or related field.

Knowledge, Skills, Abilities:

Functional Competencies:

• Advanced knowledge of statistics, metrics and data (e.g., correlation coefficients, regression analysis, etc.)
• Advanced skills in using analytic tools Intermediate skills using data systems specific to department
• Intermediate skills in managing competing priorities
• Advanced skills in synthesizing information and complex data and communicating to diverse audiences Intermediate knowledge of PGE's operational practices Intermediate skills in project management
• Advanced knowledge of data integrity and security Intermediate skills in data visualization and presenting data to diverse audiences
• Intermediate knowledge of statistics Intermediate customer focus skills

General Competencies:

• Advanced skills in analytical thinking
• Advanced skills in problem solving Intermediate oral and written communication skills
• Intermediate interpersonal skills
• Intermediate decision-making skills
• Advanced organization and prioritization skills
• Advanced knowledge of business process interrelationships
• Intermediate business acumen
• Intermediate skills in change leadership Intermediate risk management skills

Physical and Cognitive Demands:

Cognitive Level Intermediate: Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.

Cognitive:

• Ability to adhere to set response times, deadlines and time-sensitive tasks
• Ability to follow accuracy standards
• Ability to follow through on decision-making tasks
• Ability to interact effectively and collaboratively within a team environment
• Ability to communicate and problem solve when under stress
• Ability to respond and adapt to frequent change
• Ability to accept and demonstrate self-awareness when provided constructive feedback
• Ability to discern feedback and acknowledge ownership of areas of improvement
• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
• Ability to successfully collaborate with peers, managers and others within the organization
• Demonstrates sound memory
• Ability to process new information to be applied consistently to work tasks

Schedule/ Attendance

• This is a hybrid position, with 3 days of the workweek spent in the office (Avery)
• Ability to work long hours
• Ability to work a variable schedule
• Ability to report to work and perform work during periods of severe inclement weather
• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
• Ability to work shift schedule
• Ability to work on-call schedule

Physical Capabilities:

• Computer use (use computer regularly for entire work shift)

Environment: Office, Field

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.