MRO Component Repair Operations Representative

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Job Description:

Airbus Helicopters is looking for an MRO Componenet Repair Operations Representative to join our Material Support and Services Team in Grand Prairie, TX.

The MRO Componenet Repair Operations Representativeinterfacse with internal and external suppliers/vendors to obtain status, delivery dates, quotes/estimates, invoices/credits, technical inquiries and logistical details for equipment, blades, dynamics, and piece parts. Manage rotable pool for serviceable parts. Perform planning/scheduling as required. Assist with supplier/vendor negotiations.

Meet the team:

From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen.

Your working environment:

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

How we care for you:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.

Your challenges:

Component, Repairs, Operations, and Repairers/Vendors management - 50%

• Create service orders and purchase orders as required

• Manage D-level repairers/suppliers including internal suppliers:
• Challenge repair pricing and quotations
• Challenge repair schemes proposed
• Assist procurement to get flat fees for the cost drivers
• Conduct weekly conference to get external WIP status
• Supplier's performance plan (dashboards....)
• Request, receive, and manage quotations for WIP sent to external suppliers/vendors
• Coordinate logistical details with suppliers/vendors

• Assist procurement in establishing targeted supplier 's service level agreement

• Coordinate quality discrepancies resolution with external suppliers

• Conduct routine performance evaluations and define improvement plan with external suppliers/vendors to recover targeted performance (KPI's)

Forecast/Scheduling/Planning - 20%

• Challenge/Agree on Scheduling/Planning with Suppliers in accordance with customer priorities

• Build and Maintain Suppliers scorecards

• Provide external repair forecast and provide to external suppliers/vendors

• Provide estimated delivery dates and supplier/vendor progress reports to Customer experience team

• Challenge shops and repair suppliers on turnaround times and costs are with defined threshold.

Pool/Inventories 15%

• Manage and properly size rotable pool of serviceable parts for assemblies and piece parts

• Review rotable part backorders to ensure customer orders are fulfilled by required delivery date

Process / KPIs / Dashboard - 15%

• Propose and set-up process improvement

• Build and maintain KPI's for all activities

• Work closely with accounting maintaining their WIP status. Including closing service orders, resolving costing issues, explanations and resolutions.

• Maintain WIP inventories are moved through accurately

Additional Responsibilities:

• Create and maintain harmonization of "supplier/Vendor Interface" process between all MRO shops

• Support/Lead projects as required

• Define and improve external sub-contract processes

• Comply with and adhere to company policies and procedures

• Interface with internal suppliers

Your boarding pass:

Education:

Required:

• High School Diploma or equivalent experience

Preferred

• Bachelor degree in associated field

Experience:

Required:

• Minimum two (2) years in an MRO, Vendor management or procurement.

Preferred:

• SAP experience in SD, MM, WM or SD environment

Licensure/Certifications:

• None

Knowledge, Skills, Demonstrated Capabilities:

• Strong organizational skills

• Strong process improvement skills

• Demonstrate the ability to work in a fast paced demanding environment

• Strong Communication Skills

• Persuasion skills & tenacity

• Ability to understand financial statements

• Understanding of cross-cultural / global issues

Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):

• Requires ability to communicate effectively verbally and in written form.

Technical Systems Proficiency:

• Microsoft Office (excel)

Travel Required:

• Minimal Domestic and International

Citizenship:

• Authorized to Work in the US

Clearance:

• None

Decision Making, Complexity:

• Meeting internal as well as external customer expectations

• Multitask

• Meeting inventory demand.

• Ability to resolve issues in effective/practical ways.

Organizational information:

Direct Reports: No

Exempt: 0

Non-exempt: 0

Job Dimensions, Contributions to Success:

• Responsible rotable pool for commercial environment

• Customer Satisfaction

• Liaison between internal shops and Business office Customer interface

• Suppliers are within guidelines

• Turnaround times are being met for customer demand

• Inventory value

• Overall departmental goals are met. Including P&Ls, inventory demand, on time deliveries. To drive overall customer satisfaction and grow business.

Nature of Contacts:

• Involved Communication on a frequent basis with internal and external parties

Physical Requirements:

• Onsite: 99*% on site

• Vision: Regularly able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings on a daily basis.

• Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms on a daily basis.

• Speaking: able to speak in conversations and meetings, deliver information and participate in communications on a daily basis.

• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts regularly.

• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs minimally.

• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs minimally.

• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.

• Sitting: able to sit for long periods of time in meetings, working on computer on a daily basis.

• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.

• Standing: able to stand for discussions in offices or on production floor regularly.

• Travel: able to travel independently very minimal.

• Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.

• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

Take your career to a new level and apply online now!

A full job description will be provided to candidates whom progress to interview stage or any candidate upon request.

Equal Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.

As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.

NOTE: Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written guarantee of employment.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

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