Office Manager

Oversee the day-to-day operations of the office and staff needs. Collaborate with and help the team
as needed while anticipating accommodations.
Serve as point of contact to vendors and landlord; attend related meetings
* Acts as point person for internal office communications.
* Acts as "go-to" person for employees regarding office and Tyler business.
* Learns Tyler organizational structure in-depth to become a resource with strong knowledge.
* Coordinates building related issues with Tyler's facilities team.
* Coordinates building amenities with vendors.
* Coordinates new hire and welcome setup with HR and IT.
* Coordinates Tyler office meeting room holds and off property reservations.
* Coordinates office events / activities and catering.
* Coordinates public use of building. Responds to public inquiries tactfully and constructively.
* Assess office needs. Meets with vendors as needed. Annually reassess contracts with vendors to
ensure we continue to maintain accounts, licenses, subscriptions, and memberships
* Accurately complete, review and submit payroll reports, invoices and expense reports
* Manage costs, scheduling, quality of office experience and safety issues relating to the internal
operations of the office.
* Address any questions and complaints such as vendor payment, office processes, internal
procedures, questions and related issues of varying degrees of complexity and in a courteous and
timely manner.
* Maintain a positive office environment for employees, guests and visitors
* Organize and assist with conference registrations and travel planning
* Responsible for purchase of office, food, and other business-related supplies
* Develop and train others on various office systems and procedures. Annually audit systems and
procedures for updates and accuracy.
* Perform data entry when needed.
* Acquire and maintain knowledge and understanding of current county, city and state commercial
tenant rules and leasing contract terminology.
* Send and receive all incoming and outgoing mail, packages and correspondence. Process and
distribute all incoming mail, packages and correspondence. Document all outgoing mail, packages
and correspondence.
* Maintain office decor and updates for special occasions such as holidays and parties.
* Establish and uphold security needs as required and outlined by CJIS and FedRAMP.
* Managing Stakeholders in the areas of strategy, problem-solving, and decision-making across all
aspects that involve the use of office space and amenities.
* Assist with maintaining a secure office and online environment, including continuation of routine,
defined security procedures
* Anticipate needs of office and employees; fulfill those needs without prompting

* Demonstrate and promote professionalism
* Perform miscellaneous duties, as required

* High school diploma or equivalent.
* Typically requires 2-3 years in job-related experience
* Experience with Microsoft Office applications including Word, Excel, and Outlook and experience in videoconference and meeting equipment
* Comfortable with learning and adapting to various technologies and computer applications
* Solid attention to detail
* Work well with others in a team environment
* Must have willingness to work on a variety of tasks, big and small
* Outstanding verbal and written communication skills
* Strong organization and time-management skills
* Excellent problem-solving ability
* Manage tasks independently after being trained
* Flexibility and willingness to take on a variety of projects or tasks
* Self-motivated and desire to work in a fast-paced, entrepreneurial environment
* Strong work ethic
* Must pass a thorough background screening
* Strong customer service skills for internal and external customers.
* Must have reliable transportation and maintain valid driver's license with personal liability insurance coverage on vehicle.
* May need to lift up to 25 lbs. on a weekly basis
* Must work in-office. Business hours are Monday through Friday 8 a.m. to 5