PMO Documentation Specialist

Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.

Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing!

What You'll Do

IronArch is seeking a PMO Documentation Specialist to develop, organize, and maintain program-level documentation that supports program management, training, and deliverable tracking. This includes Standard Operating Procedures (SOPs) and program reports. The Documentation Specialist ensures all communication deliverables are timely, accurate, relevant, and compliant with Section 508 accessibility standards. They work across teams to guarantee that documentation aligns with VA stakeholder needs and fosters clarity, transparency, and compliance.

Key Responsibilities

Program Documentation Management

• Develop and maintain SOPs and program-level reports.
• Use SharePoint to store, manage, and provide access to documentation for authorized users.
• Ensure all documentation meets Section 508 standards.

Communication & Coordination

• Coordinate with PMO leadership to ensure timely delivery of documentation deliverables.
• Align documentation with stakeholder expectations and evolving program needs.

Continuous Improvement

• Review and update documents regularly to reflect program changes.
• Identify opportunities to improve documentation quality, accessibility, and relevance.

• Public Trust Clearance or higher (ability to obtain and maintain required background investigation)

Preferred Experience

• 2-5 years in technical writing or documentation development roles.
• Experience supporting compliance-heavy federal IT environments.
• Strong understanding of knowledge management practices using enterprise tools such as Jira, ServiceNow, and SharePoint.
• Strong attention to detail and organizational skills.
• Familiarity with Section 508 compliance standards and accessible document development.

(#LI-remote)

Why IronArch Technology?

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as "Best Place to Work" for 9 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

In alignment with applicable state and local pay transparency laws, IronArch includes a salary range in our job descriptions to support equity and transparency in our hiring process. The compensation range provided reflects what we reasonably expect to offer for this role, with the final offer determined by a variety of factors including skills, experience, and scope of responsibilities.