New

Customer Service Representative - PM Shift

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Ann Arbor
Aug 05, 2025
Hiring 20 Remote Call Center Representatives for a 3-month Contract Assignment with TEKsystems starting in SEPTEMBER! About the Role Join a high-impact project supporting shareholder communications during the fall season. As a Customer Service Representative, you'll engage with shareholders via outbound calls, guiding them through voting processes and ensuring their voices are heard on key corporate decisions. Job Details * Will make 200 outbound phone calls daily on an auto dialer (will leave many voicemails) * Handle inbound, outbound, and email communication. * The rep will contact shareholders to inform them that the information they received asking them to vote is not accurate. * De-escalate challenging conversations with professionalism * Accurately follow call scripts and document interactions Qualifications * Must have your own headset AND monitor (laptop provided) * Must have 12 continuous months of recent call center experience * HS Diploma or GED * Must pass BG check, drug test (excluding THC), and fingerprinting * Reliable internet (50 Mbps down / 10 Mbps up) with hardwire capability Other Details * Schedule: 6pm-11pm EST MONDAY-THURSDAY & SATURDAY 12pm-6pm EST = 26 hours * Start Dates: September 19th #ReadyToStart Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.