Senior QA Analyst

Overview

Jackson and Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.

The Senior Quality Assurance Analyst is focused on testing and ensuring the quality of shipped software. The Senior Quality Assurance Analyst works closely with developers, and product management to understand the features being developed (which are documented in product requirements, specs, epics and/or user stories). This role will focus on developing test plans, testing strategies and test cases for the complex workflows and assisting the QA resources on new projects.

Additional Details:

• Participate in requirement and project-related meetings to gain a thorough understanding of project goals and objectives

• Analyze project requirements, identifying gaps and ensuring acceptability for test case creation

• Develop test plans, test specifications, and test cases for each software release based on defined testing standards

• Perform Functional, Regression, Ad Hoc, Integration, End-to-End, and User Acceptance testing; executing both manual and automated quality tests

• Design and executeAPI testingstrategies using tools such as Postman, REST Assured, or similar frameworks.

• Conductmicroservices testingto validate service interactions, data integrity, and system resilience across distributed systems

• Research, evaluate, and implementAI-powered testing toolssuch asPlaywright,GitHub Copilot, and other emerging technologies to enhance test automation efficiency

• Explore and integratelow-code/no-code automation platformsto streamline test case development and execution

• Interact frequently with the business team to ensure required specifications are met and testing efforts are coordinated to meet project plan timelines while producing high-quality products

• Responsible for defect identification, documentation, communication, and following through to resolution

• Communicate testing status and generate test reports

• Participate in production verification during a project go-live as needed

• Review quality specifications and technical design documents to provide timely and meaningful feedback and create detailed and comprehensive test plans and test cases that are then executed

• Evaluate and develop test plans, scenarios, and test cases for functional, regression, and system-level test activities.

• Assists the QA team with troubleshooting, testing, prioritization, and task completion

• Identify, recommend, and implement process improvements to enhance testing strategies

• Responsible for Planning, Implementing, and reporting on testing aspects

• Analyze requirements and design aspects of projects

• Interface with QA and development teams to plan test schedules or strategies by project scope and delivery dates

• Participate in release planning, product design discussions, and other scrum ceremonies, providing feedback as needed

• Participate in decision-making and establish measures of test efficiency, effectiveness, and product readiness

• Mentor junior/mid-level QA team members

• Coordinate and collaborate with the QA Automation team by identifying test cases and with the implementation

Here's Why The Atlanta Journal-Constitution Ranks Jackson & Coker A Top 5 Mid-Sized Workplace:

Career longevity

Jackson & Coker is a nationally known and highly respected, industry-leading organization known for quality and service with a strong national and local presence. You will be working in an industry that will withstand the test of time in a prestigious field.

State-of-the-art facilities

Our beautiful corporate headquarters is equipped with a gym including exercise classes and a personal training staff, full-length pool and locker rooms with a sauna and steam room; several onsite restaurants at 25% off for associates; Starbucks; miniature golf course and game room; nail salon; dry cleaning and car wash services. Associates enjoy the convenience of our onsite health clinic where they as well as their families can be seen by a Physician or a Nurse Practitioner at no cost and receive free prescriptions. Our childcare and virtual learning support is a huge bonus to our associates with growing families. All associates are eligible for an array of benefits including medical, dental, vision, disability and life insurance to name a few. We also have a company sponsored 401K plan with company matching funds.

Culture

Associate-led philanthropic committees support the causes important to our associates. Associate Networking Groups including the People of Color, Women's and PRIDE Networks. We are a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all of our associates.

Requirements:

• Ability to perform in-depth analysis and create detailed, comprehensive test cases for new and existing products.

• Good interpersonal skills

• Excellent communication with a proactive mindset

• Ability to perform test plan, test cases, and bug reviews, and enforce best practices, not just task completion.

• Ability to provide the QA team with a methodical approach to testing.

• Ability to provide technical expertise in defining the scope of testing and test coverage

• Demonstrate theoretical and analytical skills in planning and operations

• Extensive knowledge and experience with developing Test Plans/Test cases based on frameworks, design patterns, and best practices.

• Extensive Knowledge of application functions, bug fixing, Troubleshooting, and testing protocols.

• Extensive Knowledge of Web-based applications.

• Extensive knowledge of Data-driven testing and can work on very complex SQL scripts.

• Good knowledge of API testing using tools such as Postman, Soap UI, etc.

• Detailed knowledge of all aspects of the Software Development Life Cycle including requirements gathering, design, and testing with experience using.

• Bachelor's degree preferred.

• Experienced in providing evaluation criteria for technical requirements and architecture design to ensure overall product quality and usability.

• 5+ Years of testing experience.

DISCLOSURES

SMOKING:

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

DRUG TESTING:

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

EEO Statement Requirements:

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.