New
Contact Representative (Seasonal) - Direct Hire
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![]() United States, Ohio, Cleveland | |
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As a Contact Representative, you will provide over-the-phone technical assistance to individuals and businesses. You will apply the tax code while addressing a wide range of issues to assist taxpayers in understanding and meeting their tax responsibilities, so no prior tax experience is required. Check out our Contact Representatives Page for more information.
Closes: 09/05/2025, 11:59 pm (ET) Positions to be filled: 40 Remote Work: NO Telework: NO Appointment type: Seasonal - This position is subject to periodic release and recall to duty, as a condition of employment. Work schedule: Full-time Duties: The following are the duties of this position at the full working level.
Requirements: Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. Qualifications: You must meet the following requirements by the closing date of this announcement:
No tax experience is required. Comprehensive paid training is provided. Required Documents: All application materials, including transcripts, must be in English. The following documents are required and must be provided with your application.
Benefits:
Additional Information:
The following locations offer Day Shift Tours of Duty with start times ranging between 7:00 AM and 9:30 AM:
The following locations offer Mid Shift Tours of Duty with start times ranging between 10:00 AM and 1:30 PM:
Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff date(s) to be considered: 8/15/2025. Eligible applicants who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date will be considered on an as needed basis. This announcement may be closed early if sufficient applicants apply to fill the anticipated vacancies. For complete details copy this link into your browser: https://www.usajobs.gov/job/842443900 |