Security Officer

CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:American Girl Security Officer is committed to safeguarding the assets of our brand through the education and training of associates, implementation of effective policies and the leveraging of existing and new technology. The Asset Protection Associateposition maintains a high level of compassion and understanding while maintaining a professional detachment in order to protect the company's assets. The ideal candidate has the skill set to handledifficult customers in a manner that does not escalate a situation.

This is a full-time, benefitted job.

What Your Impact Will Be:

* Ensures the safety of all American Girl guests and employees at all times.

* Protects company assets by being alert and identifying suspicious internal or external customer activities.

* Provides customer service in a positive, friendly and professional business atmosphere.

* Demonstrates an awareness and understanding of all company, store and department policies and procedures. Additionally, coach and advise Asset Protection Associates of the expectation of their responsibilities.

* Able to multi task.

* Maintainsthe safety and security of the campus in our Distribution Center in DeForest.

* Administerssecurity systems - LP Software, Guardtrax, DisasterAWARE, CCURE 9000 to name a few.

* Develops, implements and trains on new safety and security policy.

* Provides training and continuing education for Officers.

What We're Looking For:

* Excellent oral and written communication skills

* Computer proficiency with knowledge of Microsoft Office Suite

* Previous experience as a front-line customer service associate and/or security officer is a plus

* American Red Cross CPR/AED for Professional Rescuers certification, or equivalent by an accredited training program, within 30 days of hire is required. This can be provided by American Girl if necessary.

* Ability & willingness to work at any WI American Girl Location

* Minimum of 0-2 years related experience

* High school degree or equivalent, preferred

* Healthcare background a plus.

* Standard Requirements for American Girl Drivers:

• Have a valid driver's license and/or occupational license.
• Have not had two or more at-fault accidents in the last three years.
• Have not had one Type A violation in the last three years.
• Have not had any combinations of accidents and Type B violations totaling three or more in the last three years.

What It's Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT,www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators in 2022.

Visit us athttps://jobs.mattel.com/andwww.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.