Case Management-Clinical Manager

Job Overview

The Clinical Manager oversees the daily clinical and administrative operations of designated unit(s). The Clinical Manager prepares staff schedules, requests, and allocates resources and ensures that patient care is aligned with the goals, mission, and vision of Tufts Medicine.

Hours: Full-Time, 40 Hours- Days

Location: Lowell General Main Campus

Job Description

Minimum Qualifications:
1. Massachusetts RN Licensure.

2. 5 Years of RN Experience with at least 1 year as a charge/lead RN.

3. Current Basic Life Support (BLS) Certification.

4. Bachelor of Science in Nursing (BSN).

5. Experience in Case Management in a Hospital Setting

Preferred Qualifications:
1. Master of Science in Nursing (MSN).

2. Certification in case Management

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.Other duties and responsibilities may be assigned.

• Uses knowledge and expertise to identify potential problems and/or resources for patients and families.
• In collaboration with the director, ensures all staff maintains competency-based practice based upon patient population.
• Participates in nursing research.
• Identifies avenues to pursue own professional growth.
• Keeps current on regulatory issues and trends and employs strategies to meet standards in a proactive manner.
• Supervises staff by evaluating work performance, providing guidance, and timely feedback based on outcome measures.
• Participates in interdisciplinary rounds to address, patient/family needs, and discharge planning.
• Recognizes, responds, and provides follow-up on issues, concerns, and suggestions on behalf of the patient population and staff.
• Allocates resources and coordinates services to optimize patient care and services.
• Develops and monitors operating and capital budget; implements strategies to improve efficiency and reduce costs.
• Performs performance reviews with staff.
• Participates in staff interview process, provides direction and discipline to staff as appropriate, and orients new staff to facility.
• Creates and fosters a learning environment that facilities the professional growth and development of staff.
• Develops and implements processes to enhance operations and practices for ongoing quality improvement.
• Develops, implements, and monitors written policies and procedures.
• Leads and/or participates in hospital, departmental and multidisciplinary teams, committees, councils and special projects.
• Plans, implements, and evaluates the delivery of nursing care in accordance with standards of practice.

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet-recognized community hospital. As a member of our team, you'll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

About Tufts Medicine

A healthcare system that works Tufts Medicine is more than a health system - we're a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you'll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family's well-being

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.