IT Development Senior Manager

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!

About The Role
We are seeking a Senior Manager, Information Technology, to lead the engineering teams responsible for developing and maintaining sales platforms that serve Partners, Call Center Agents, and Customers. The ideal candidate will bring a strong technical background with proven experience in leading high-performing software development teams.

This role demands a strategic and execution-focused leader who can drive the delivery of scalable, reliable, and high-performance applications while partnering closely with Product, Business Stakeholders, and Field Teams. Your mission is to ensure continuous delivery of business-critical capabilities and maintain operational excellence across all platforms.

Key Responsibilities
* Lead and mentor a team of software engineers across multiple squads.
* Foster a collaborative and inclusive engineering culture focused on continuous learning and excellence.
* Guide professional development, conduct performance reviews, and support career growth.
* Own end-to-end software delivery including planning, design, development, testing, and release.
* Ensure systems are built and deployed with security, scalability, and performance in mind on cloud platforms.
* Experience integrating and managing analytics platforms to ensure data-driven decision-making.
* Partner with Product Managers, Business Analysts, and Field Teams to define technical roadmaps and ensure business needs are met.
* Act as a key liaison between engineering and operational stakeholders to ensure system uptime and availability for end users.
* Own system availability, monitoring, and incident management processes.
* Establish and enforce best practices in DevOps, CI/CD, and cloud infrastructure.
* Continuously assess and improve code quality, performance, and security standards.

Required Qualifications
* Bachelor's or Master's degree in computer science, Engineering, or a related field.
* 10+ years of experience in software development with at least 3 years of engineering management.
* Experience in diverse technology stack including React JS, NodeJS, Micro-services and Micro Frontends architecture.
* Experience in managing large applications and delivery of multiple projects in the development space by providing technical leadership.
* Strong experience with AWS, Azure, or other cloud infrastructure providers.
* Proven track record of delivering enterprise-grade applications supporting diverse user groups (e.g., customers, agents, partners, marketing teams).
* Excellent communication skills and ability to work effectively with cross-functional teams.
* Experience in leading software development teams encompassing the responsibilities including performance management, employee engagement, training and career development.
* E-commerce experience is preferred

What we offer:
Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:
* 20 PTO (Paid Time Off) days + 10 paid holidays per year
* Day one medical, dental, vision and prescription drug plan
* 401k match of 50% on 6% of eligible compensation
* Tuition Assistance Program
* Personal & Work Life Balance Resources & Wellness Support Assistance
* Employee Resource Groups
* Same-sex spouse and domestic partner benefits coverage
* 10 weeks of paid parental leave, & a phased return to work program for new parents
* Up to $10k in adoption program assistance
* 3 weeks of paid caregiver leave

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.