Scheduler/Receptionist, Full-Time, Days

Job Title: Scheduler/Receptionist

Location: CMC Support

Department Name: Radiology Support Services

Req #: 0000211306

Status: Hourly

Shift: Day

Pay Range: $17.22 - $24.32 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Scheduler/Receptionist is responsible for performing clerical and administrative tasks within the radiology department.

Qualifications:

Required:

• High School Diploma/GED
• CPR BLS certification from the American Heart Association
• Computer skills, Microsoft office
• Strong customer service skills and excellent interpersonal communication
• Experience with PACS and EPIC preferred

Schedule:

• Full-Time
• Days
• Monday-Friday, 8am-4:30pm (Flexibility to cover operational hours as needed between 7:00am-6:00pm)
• Holiday rotation as needed

Essential Functions:

• Duties include greeting patients, managing patient appointments, patient arrival for procedures, assists patients with screening forms and associated paperwork scheduling appointments and handling both in person and over the phone communication
• Monitoring of Radiology wait times to ensures patients and their families are kept informed during their visit
• This position offers diversity with learning and covering the file room, CD uploads, escalation of radiology read requests, and patient billing,
• Adherence to Patient Confidentiality and HIPPA
• Flexibility for coverage with operational hours, rotating weekends as needed, rotating coverage for holidays
• Demonstrates competence in appropriate use of IDX for ICD- use and billing details,
• Demonstrates expertise in IDX scheduling, report and reception functions
• Interact professionally through personal, telephone, or written communication, providing appropriate assistance
• Reports patient complaints, problems and any outward signs, symptoms or unusual occurrences immediately to appropriate staff
• Retrieve all reports and exhibit ability to fax to requesting physicians, nursing units, physician offices and ancillary departments with the institution
• Schedule all procedures correctly for Ultrasound, Nuclear Medicine, CT, Diagnostic and Mammography
• Transports patients to floor units or emergency departments if required

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer