Receptionist

Alliant Insurance is hiring a Receptionist at First Jersey Insurance!

Established in May of 1985, First Jersey is dedicated to serving individuals throughout the Tri-State Area on Medicare, Life Insurance, and other insurance needs.

https://www.fjins.net/

POSITION HIGHLIGHTS: Our Receptionist is responsible for receiving and routing incoming calls and greeting visitors in a friendly, professional, business-like manner. Assist support staff with various projects, which include typing, data entry, maintenance of reference materials, mailings and other projects as assigned.

• Full-time, benefits-eligible
• Onsite at our office in Freehold, NJ 07728
• Hours: Monday-Thursday 8:30 am-5 pm, Friday 8:30 am-2:30 pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Administration Support Functions: Answer, screen, route and direct calls to the appropriate party in a professional, business-like manner;

* Take complete and accurate messages for individuals who are unavailable to take phone calls or promptly route callers to voicemail;

* Become familiar with senior management priority contacts. Be able to recognize the senior management and owners' phone numbers, voices and be able to greet them by name;

* Develop an overall understanding of the phone system and voicemail. Communicate effectively any phone system, long distance or voicemail problems to IT and or Supervisor;

* Communicate time/date of accidental mis-use of 911 emergency system to IT for reporting and employee training;

* Order, quality check and assist with re-stocking supplies as needed for the office by coordinating with administrative staff when we are low, special events, etc.;

* Keep up to date desk manual outlining procedures performed by receptionist;

* Front Desk Management: Work collaboratively with fellow staff to maintain coverage at front desk at all times by coordinating unexpected or unplanned breaks, time-off, change in lunch schedules, etc.);

* Assist with visitors and vendors by confirming appointments, preparing reader board, creating name badges, managing sign-in records, offering beverages, hanging coats, etc.;

* Special Projects: Work collaboratively with fellow staff to advance the values and mission of Senior Market Sales by serving on relevant internal and external committees; Assists with special projects/assignments as requested by members of management;

* Performs other duties as assigned by management.

QUALIFICATIONS

EDUCATION / EXPERIENCE

High School Diploma or GED

One (1) to two (2) years of office, customer service, or administrative experience, preferred

Strong verbal and written proficiencies in the English language are required

Bilingual (Spanish and English), preferred

PERKS AND BENEFITS:

• Health Insurance*
• Dental and vision insurance*
• 401(k) with company match*
• Paid time off

*Available the first of the month following date of hire

Equal Opportunity Employer; SMS participates in the E-Verify system

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