Field Service Technician (NETA 2 or equivalent)

The Field Service Technician is expected to inspect, test, troubleshoot, service, repair and maintain various types of power distribution system equipment.

Customer Experience

• Provide industry-best customer service- always exceed the customer's expectations
• Assume emergency on-call duties and if required, respond to customer emergencies in a timely manner
• Contribute to a safe work environment; adhere to all safety polices both those outlined in the company safety manual as well as customer safety guidelines
• Exhibit a positive collaborative attitude

Operations

• Inspect, test, troubleshoot, service, repair and maintain low, medium, high voltage electrical system equipment
• Setup and perform electrical tests on the following equipment:
  
  1. Transformers - power factor, TTR, winding resistance, insulation resistance, excitation and oil analysis
  2. MV and HV conductors - VLF Tan Delta, Partial Discharge, VLF Withstand, DC Hipot Withstand
  3. Circuit Breakers - primary injection, secondary injection, contact resistance, insulation resistance
  4. Automatic Transfer Switch - troubleshooting
  5. Switchgear - Low, Medium and High voltage testing and maintenance
  6. Relays - electromechanical and solid-state testing
  
  
• Perform required/assigned testing
• Properly check in and check out test equipment utilizing the company provided system reporting any damaged or unusable equipment
• Treat all company provided assets as if they were your own

Communication

• Prepare and submit daily reports outlining job progress/completion
• Review and submit all company administrative paperwork in a timely manner

Training and Personal Development

• Be a continuous learner
• Complete all assigned company training in a timely manner

Required Skills/Abilities

• Willingness to work flexible schedule including overtime, evening, weekends, holidays and night hours as required
• Drive daily, locally/regionally and be available for periodic overnight travel
• Must be fluent in reading, writing, and speaking English.
• Possess strong written and verbal communication skills

Education and Experience

• High school diploma or GED equivalent required
• Pass a pre-employment drug screen, background check, and reference check
• Maintain a current valid driver's license and good driving record
• Eligibility to work in the US without need for employer sponsored VISA (work permit)

Physical Requirements

• Prolonged periods (10 hour) of standing, lifting, and carrying materials
• Must be able to perform physical labor including reaching, twisting, bending, grasping, pushing, pulling, climbing, kneeling, crouching, stooping, and lifting.
• Must be able to perform work outdoors in all types of weather.
• Must be able to lift and carry up to 75 pounds at a time.
• Must have good hand/eye coordination
• Must be in good physical condition and have good motor skills.
• Ability and willingness to wear Arc-Flash suit, fall protection harness, safety boots, safety glasses, hearing protection, hard hats, respirator, and additional personal protective equipment.
• Physically able to work with heavy tools and equipment at heights.
• Ability to use hand tools and power tools.

Preferred Qualifications

• Two-year vocational or post-high school program in electrical trades or industrial electricity.
• Associate degree in technology from an accredited 2-year technical college or similar military experience/training
• Experience performing medium voltage splicing and terminations
• Experience with installation of switchgear and transformers
• Ability to read one-line and control diagrams
• Computer skills including email, internet, data entry and Microsoft Office products
• NETA 2 certification or equivalent
• 3+ years experience working on commercial and industrial electrical projects
• 3+ years hands-on experience utilizing industrial electrical test equipment
• OSHA 10, OSHA 30, NFPA 70-E training