Operations Manager

CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Job Purpose / Objective

• Provide overall operational management of the CBIZ Tampa Bay business units consistent with the strategic direction of leadership.
• Conduct quantitative and/or qualitative research of information affecting financial and/or business processes. Interpret findings, prepare reports and formulate recommendations
• This person reports to the Senior Director of Operations for the SE Region with an emphasis on enabling practitioner Managing Directors to focus on their primary purpose of delivering superior client service, growth and profitability, and mentoring staff.
• Responsible for directing Tampa Bay offices (Tampa/St. Pete) services and administrative staff focusing on efficiency and quality of service.
• Available to be regularly onsite at both CBIZ Tampa Bay offices, in Tampa and St. Petersburg.

Essential Functions and Primary Duties

• Responsible for overall coordination of administrative services to internal and external clients for the CBIZ Tampa Bay business units, including employee experience events.
• Analyze and advise management on use and capacity of office space.
• Enables the alignment of primary operational support functions such as IT, Finance, HR, Marketing and office operations across the business unit. Ensures optimization and coordination of priorities.
• Negotiate purchase of office supplies, furniture, office equipment, etc., in accordance with corporate purchasing policies and budgetary restrictions.
• Oversee operational functions of business unit ensuring supplies and equipment are available and functional.
• Manage performance and service contracts of vendors. Oversee the maintenance of office equipment.
• Recommend new approaches to effect continual efficiency improvements.
• Support the design of a more efficient administrative staff support system and staffing requirements.
• Research, collect, manipulate, interpret, and analyze data. Respond to inquiries regarding analysis and reports.

Preferred Qualifications

• 5+ years of managing sophisticated client service staff Ability to develop and implement operating plans aligned with budget
• Possess analytical skills
• Ability to comprehend, manipulate and interpret statistical data
  

Minimum Qualifications

• Bachelor's degree in relevant field preferred

• Or High School Diploma (or GED) and 7 years experience in relevant field

• Must have and preserve required licenses

• Proficient use of applicable technology

• Demonstrated ability to communicate verbally and in writing with all levels of an organization, both internally and externally

• Ability to travel as required by business

#LI-SV2 #LI-Onsite