IT Subject Matter Expert (SME)

Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge software solutions and communications systems that drive mission success and operational excellence for Federal Government organizations. We are currently seeking a skilled IT Subject Matter Expert (SME) for our VA IT Modernization Tool Suite (MTS) program.

To ensure the secure, reliable, and compliant operation of VA's diverse IT toolset within the Modernization Tool Suite (MTS), a dedicated Systems Administrator is essential. This role will oversee the management, configuration, patching, and security of cloud-based and on-premises systems, including Microsoft 365, Active Directory, SharePoint, and custom applications. The Systems Administrator will execute regular updates, monitor security patches, manage risk assessments, and support incident response activities-all critical for maintaining VA's cybersecurity posture, licensing compliance, and system interoperability across the enterprise. Their expertise will be vital in supporting continuous system operations, securing sensitive data, and enabling seamless integration of emerging technologies within VA's evolving IT environment.

The IT Subject Matter Expert (SME) will provide expert-level guidance, analysis, and support across the VA's IT Modernization Tool Suite (MTS). The SME will act as a technical consultant for the selection, integration, deployment, and optimization of MTS tools, ensuring alignment with VA standards, cybersecurity policies, and industry best practices. The SME will facilitate technical assessments, troubleshoot complex issues, provide strategic recommendations, and support continuous improvement efforts to enhance VA's enterprise technology capabilities.

Technical Consultation & Guidance: Serve as the authoritative subject matter expert on MTS tools, including but not limited to cloud automation, DevSecOps processes, application integration, and cybersecurity requirements.
• Tool Evaluation & Selection: Assess emerging tools, industry solutions, and custom applications for fit within VA's enterprise architecture. Provide recommendations based on technical feasibility, security, scalability, and compliance.
• System Design & Integration Support: Support the architecture, planning, and integration of new tools and features across the MTS environment. Ensure solutions adhere to VA standards and facilitate seamless data flow across platforms.
• Problem Resolution & Troubleshooting: Provide in-depth analysis of complex technical issues, identify root causes, and develop resolution strategies. Support incident investigations and remediation activities.
• Security & Compliance Guidance: Advise on security controls, ATO processes, and security best practices. Assist the cybersecurity team in developing and maintaining security documentation related to MTS tools.
• Documentation & Knowledge Transfer: Develop technical documentation, best practices, and troubleshooting guides. Conduct knowledge sharing sessions and workshops for VA staff and contractors.
• Strategy & Innovation Support: Assist in defining the roadmap for adoption of new technologies, automation, and continuous integration/deployment practices. Provide insights to improve DevSecOps maturity.
• Stakeholder Coordination: Collaborate with project managers, engineers, security officers, and external vendors to coordinate technical activities and ensure project success.

• Extensive experience working with enterprise IT tools, cloud services, DevSecOps, or similar modern technology stacks.
• Deep knowledge of cybersecurity standards, VA policies, and federal compliance frameworks.
• Proven ability to evaluate, recommend, and support the integration of emerging technologies.
• Strong analytical and problem-solving skills, with the ability to convey complex technical concepts succinctly.
• Experience in developing technical documentation, performing system assessments, and supporting enterprise architecture.
• Relevant certifications such as CISSP, AWS Solutions Architect, Microsoft Certified: Azure Solutions Architect, or DevSecOps certifications are preferred.

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com, or by dialing 703-575-8400.