IT Program Manager - AI

The AI Program Manager will be responsible for orchestrating the governance and execution of strategic digital and AI transformation initiatives. This role is pivotal in facilitating key advisory and steering committees, ensuring alignment of AI and platform portfolios with business strategy and capital constraints, and driving value capture through agile delivery and stakeholder engagement. In addition to facilitating governance forums, the AI Program Manager will collaborate closely with product teams to ensure that AI and platform initiatives are both strategically aligned and operationally executable.

Potential to be remote or hybrid if local to Pittsburgh, PA.

Responsibilities

• Governance & Strategic Alignment
  • Support the AI Program Leader in cascading Digital Advisory Board (DAB) decisions to portfolio governance teams, ensuring alignment of AI and digital platform evolution with business strategy.
  • Coordinate annual planning cycles by working with AI product owners to prepare and present business cases to the DAB.
  • Assist the AI Program Leader in aligning value capture and cost allocation with functional, finance, and P&L leaders, ensuring timely inputs and documentation
• Portfolio & Program Management
  • Create and manage the governance calendar for AI/Digital portfolio steering committees, ensuring timely, high-quality updates and decision-making.
  • Track and report portfolio-level progress, including progress toward Objectives and Key Results (OKRs), to stakeholders on a regular cadence.
  • Maintain and update a portfolio-level risk tracker; support product teams in executing mitigation plans effectively.
  • Support the AI Value Stream Leader in tracking and optimizing capital (CapEx) and operational (OpEx) expenditures.
• Agile Delivery & Stakeholder Engagement
  • Facilitate cross-functional stakeholder engagement for SAFe-related ceremonies and agile delivery milestones.
  • Collaborate with product owners and scrum masters to ensure delivery roadmaps are realistic, resourced, and aligned with strategic goals.
  • Identify and remove delivery roadblocks by escalating issues and coordinating across teams.
• Continuous Improvement & Innovation
  • Monitor industry trends and internal performance metrics to identify opportunities for continuous improvement in AI program delivery.
  • Recommend enhancements to governance processes, tools, and frameworks to improve efficiency and value realization.

Qualifications

• Bachelor's degree in information systems, Computer Science, or related field (master's preferred)
• 8+ years of experience in digital transformation or IT program management
• Experience with Scaled Agile Framework (SAFe) required
• Proven experience facilitating executive-level governance boards
• Strong understanding of agile methodologies, digital platforms, and AI technologies
• Highly organized individual that enjoys driving standardization and process implementation across complex projects
• Excellent stakeholder management and communication skills
• Strategic thinker with a hands-on delivery mindset
• Experience with capital planning and value tracking tools
• Familiarity with enterprise-level AI and data analytics products is a plus

PPG /PPG