Human Services Analyst

Do you want to dive into the details and help ensure that every individual served by the behavioral healthcare system has access to culturally competent services, supports of their choice, and improved quality of life? The Department of Human Services (DHS), Office of Mental Health and Substance Abuse Services (OMHSAS) is seeking a Human Services Analyst to join our Bureau of Quality Management and Data Review (BQMDR), Community Mental Health Program Support Unit. With our team's analysts you will share responsibility for the application of data analytics and data reporting to our publicly funded mental health and substance abuse services delivery system. If you are eager to embrace a fantastic opportunity to learn and advance your career, this is the position for you!

As a Human Services Analyst in the Community Mental Health Program Support Unit, your primary focus will be the County base-funded mental health delivery system which includes the Consolidated Community Reporting Initiative (CCRI). You will work independently while also seamlessly collaborating with internal staff and external business partners toward achieving CCRI's objective of reviewing and monitoring the statewide data infrastructure necessary to report client-level service utilization and outcome information on persons receiving services under the initiative. This includes working with counties to ensure their needs and concerns are identified, workable solutions are developed and adhered to, and programs provide all people with opportunities for growth, recovery, and inclusion in their community.

Your responsibilities in this role will involve analyzing and interpreting reports; providing ongoing policy and technical support; responding to inquiries related to consumer enrollment, provider enrollment, and encounters; and scheduling, planning, and conducting meetings with county agencies and their respective contractors. You will also participate in discovery and design sessions for the Enterprise Case Management (ECM) system which will serve as the enrollment system for OMHSAS base-funded consumers. Join our team and apply your analytical skills to benefit the teams and agencies that ensure recovery and resiliency through mental health services for all people in Pennsylvania!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor's degree; or
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.