Chief of Urgent Care

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Department

Job Summary

The Chief of Urgent Care provides strategic leadership, operational oversight, and clinical direction for the Urgent Care service line at Denver Health Medical Center. This role integrates patient care excellence, academic teaching, and program development to ensure high-quality, timely, and cost-effective urgent care services. The Chief will oversee (directly and indirectly) attending physicians, advanced practice providers, nurses, and staff, while fostering a robust teaching and learning environment for medical students, residents, and fellows.

The ideal candidate will be an accomplished clinician-educator with demonstrated leadership experience in urgent care, family medicine, general internal medicine or emergency medicine, and a strong commitment to innovation, team building, and academic excellence

Essential Functions:

• Lead the strategic vision, operational management, and growth of the Urgent Care service line. Collaborate with other clinical and administrative leaders across DHHA to align urgent care services with institutional priorities. Represent the urgent care service in institutional committees and initiatives. (10%)
• Provide direct patient care in the urgent care setting. (50%)
• Promote evidence-based practice, quality improvement, and patient safety initiatives. Establish clinical protocols and standards consistent with best practices and regulatory requirements. (5%)
• Monitor quality metrics, patient satisfaction scores, and operational benchmarks, and implement improvement strategies as needed. Support and encourage scholarly activities related to urgent care delivery, quality improvement, or medical education. (5%)
• Develop and maintain an enriching learning environment for medical students, residents, and fellows rotating through urgent care. Collaborate with residency and medical school leadership to integrate urgent care training into curricula. Participate in didactic teaching, simulation training, and scholarly activities. Foster opportunities for learners and faculty to engage in clinical research, publication, and presentations. (5%)
• Develop and implement policies, procedures, and workflows that ensure high-quality, patient-centered care. (5%)
• Oversee clinical scheduling, staffing, and productivity targets for physicians, advanced practice providers, and support staff. (5%)
• Monitor and manage departmental budget, resource allocation, and operational efficiency. (5%)
• Collaborate with community partners to improve access to urgent care and promote population health. (5%)
• Act as a liaison between urgent care and other hospital departments, ensuring smooth patient transitions and optimal care coordination. (5%)

Education:

• Doctorate Degree MD or DO Required

Work Experience:

• 4-6 years 4-6 years work experience required in an urgent care setting Required and
• 1-3 years 1-3 years in a position of leadership in primary care, urgent care or other specialty preferred

Licenses:

• MD- Physician - DORA - Department of Regulatory Agencies Required and
• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required

Shift

Work Type

Salary

Benefits

• Ambient AI digital scribe with Epic integration for all ambulatory providers!

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.