Account Manager

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!
+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
+ 401k
+ Community Service Day
+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Account Manager, National Accounts reports to the Vice President, Sales
• Located in Irvine, CA
• Full-Time
• Hybrid

The Account Manager, National Accounts, is a vital role within the organization, responsible for managing and nurturing relationships with national accounts to drive revenue growth. This position requires a dynamic and results-driven individual with a account management background, excellent communication skills, and the ability to strategically manage key accounts.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

National Account Management:

• Develop and maintain strong relationships with key decision-makers at national accounts, serving as the primary point of contact for all sales-related inquiries and activities.

Quoting & Proposal Development:

• Prepare and present accurate and compelling sales proposals, quotes, and presentations to national account clients, highlighting the value proposition and benefits of the company's products and services.

Sales Performance Tracking & Reporting:

• Monitor sales performance metrics, including revenue, sales pipeline, and customer acquisition and retention rates, tracking progress against sales targets and objectives.
• Prepare regular sales reports and updates for management, providing insights and recommendations for optimizing sales strategies and performance.

Customer Relationship Management:

• Maintain detailed records of customer interactions, sales activities, and account information in CRM systems, ensuring accuracy and completeness of data.
• Proactively address customer inquiries, concerns, and escalations, providing timely and effective resolution to maintain high levels of customer satisfaction.

COMPETENCIES:

• Exceptional customer service skills with a focus on building and maintaining long-term relationships with national accounts.
• Ability to develop and execute strategic sales plans and initiatives to achieve business objectives and drive market penetration.
• Excellent verbal and written communication skills with the ability to articulate complex ideas and proposals in a clear and compelling manner.
• Analytical mindset with the ability to identify opportunities, solve problems, and address customer needs effectively.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Business Administration, Marketing, or related field required, or equivalent military or practical experience.
• 2 - 4 years of experience in account management with a proven track record of success in managing national accounts and driving sales growth.
• Experience in the food service industry.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com