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Shelter Associate

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Mesa
1920 South Lewis (Show on map)
Sep 05, 2025

Posting Date

09/04/25

Application Deadline

09/09/25

Pay Range

Anticipated Hiring Range: $18.50 - $21.50 hourly
Full Pay Range: $18.50 - $30.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Animal Care and Control

About the Position

Are you a passionate animal advocate who wants to care for, nurture, and facilitate adoptions of the dogs in our care? As one of the largest animal shelters in the Nation, we need your support to make a difference!

We want you to be our next diligent Shelter Associate to provide daily care and support for our shelter dogs. You'll be an advocate for the dogs and promote the health, safety, and welfare of the people and animals of Maricopa County. This position requires the employee in office and or customer facing for all hours worked.

About Us

Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about the proper care of homeless and stray animals and work hard to help find them new homes.

NOTE: We have positions available at both our locations:

East Valley

1920 S. Lewis St., Mesa, AZ85201

West Valley

2500 S. 27thAve., Phoenix, AZ 85009

Proud to Offer

  • Work with a greater purpose

  • Tuition reimbursement

  • Exceptional work-life balance

  • Opportunities for growth and development within Maricopa County

  • Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

  • Low-cost, high-value healthcare for you and your qualifying dependents

  • Paid vacation, sick time, and parental leave

  • Extensive wellness program, including healthcare premium discounts

  • Employee discounts for goods and services

  • Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

  • Learn more atWork With Us | Maricopa County, AZ

We Require

  • Six months of experience working with animals in a veterinary hospital, humane society, or other animal facility

  • High school diploma or GED

Other Requirements

  • Candidates must be flexible and able to work all shifts, including starting as early as 5 am and finishing as late as 7 pm, working weekends and holidays. Shelter Associates are assigned on any shift, with any combination of days off, determined by the needs of the Department. May be assigned to work at other shelter locations based on operational needs

  • Must complete department-required animal handling training within 30 days of hire

We Also Value

  • Six months of in-person customer service work experience

  • Bilingual Spanish and English-speaking skills

Job Contributions

  • Ensure all shelter animals are properly housed and cared for within the guidelines of the Five Domains of Animal Welfare and that positive reinforcement training and Fear Free methods are utilized

  • Conduct daily cleaning and disinfection of all shelter animal habitats in compliance with established disease control protocols

  • Follow all feeding, handling, and care policies and expectations at the shelter

  • Conduct daily shelter welfare rounds, document and address issues per the set process

  • Ensure shelter areas, such as yards and meet-and-greet rooms, are maintained throughout the day. Keep supply areas stocked and clean, and ensure tools and equipment are kept in good working order. Report broken items in a timely manner

  • Assist with in-shelter animal adoptions meet-and-greets by interacting with customers in person and providing exceptional customer service

  • Update animal records and perform data entry at the shelter, including animal identification information, photographs, kennel cards, animal bios, and medical and behavior information. Ensure animal records are updated through the shelter stay process

  • Assist with animal enrichment in accordance with the daily enrichment schedules

Working Conditions

  • Work is performed in an animal shelter with exposure to extreme and varying temperatures, excessive noise, dogs and cats with unknown temperaments or behaviors, animal waste and fluids, deceased animals, cleaning chemicals, and zoonotic diseases

  • While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces, which can be slippery, uneven, and rough

  • Must be able to lift up to 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly

Selection Procedure

  • Only the most qualified candidates will be considered

  • Consideration will only be given to candidates who submit online applications

  • Candidates will be contacted primarily through email and their Workday online application profile

  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

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