Therapy Services Associate Senior

SUMMARY

The Therapy Service Associate Senior provides comprehensive support to the therapy team and patients by preparing individuals for treatment, directly assisting with therapy equipment and specialized procedures like casting and orthotic fabrication, operating advanced therapy technologies, and aiding therapists with documentation and patient education.

SHIFT DETAILS: Monday - Friday with some flexibility in hours. No weekends.

ESSENTIAL FUNCTIONS

An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform.

Prepares patients for therapy sessions by guiding them through warm-up activities, setting up and initiating equipment use, and providing instructions for cool-down and at-home exercises.
Provides direct patient care and supervise patients using therapy equipment, including E-stim, blood flow restriction, and Game Ready machines, ensuring safe and effective utilization. Provides hands-on assistance during casting and orthotic fabrication sessions, which may involve preparing materials for therapy provider, stabilizing or positioning a patient's extremity, applying casting and orthotic fabrication material, removing casts, and splints, etc.
Assists therapists during individual and group treatments by scribing notes, entering outcome measures and assessments into patient records, and providing hands-on support as needed.
Prepares and operates specialized therapy technology, such as VR systems and 2D cameras, according to individual patient programs and treatment plans.
Delivers comprehensive education regarding care to patients and their families utilizing various formats tailored to clinically identified learning needs, while adhering to current hospital and departmental policies and procedures.
Supports the ordering and management of specialty supplies within the Foot Management, Ortho Hand, and Sports Therapy programs, including custom orthoses and garments, ensuring timely and accurate procurement.
Collaborates with the clinical team and other Therapy Service Associates to learn new techniques, improve operational systems, and address supply-related issues such as back stock and discontinued materials to maintain responsible supply utilization. Proactively monitors the patient schedule and current supplies, identifying and implementing strategies to improve efficiencies in scheduling and utilization of materials to reduce costs.
Communicates effectively with care team, including physicians, therapist, social work, family navigators, child life/therapeutic recreation, and vendors. to address patient and family needs that extend beyond the scope of this role.
Provides patient support services such as scheduling visit support and administration tasks.

MINIMUM QUALIFICATIONS

• EDUCATION - High School Diploma or equivalent.
• EXPERIENCE - Two (2) years of administrative and customer service experience in an office, clinical, or related setting.
• EQUIVALENCY - A relevant associate or bachelor's degree may substitute for the required experience on a year for year basis.
• CERTIFICATION(S) - BLS for Healthcare Providers / CPR.

Salary Information
Pay is dependent on applicant's relevant experience. Hourly Range: $18.44 to $27.67

Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.