Change Management Technical Specialist

Arcfield was purpose-built to protect the nation and its allies through innovations in digital transformation, space mission engineering and launch assurance, miniaturized sensors and satellites, advanced modeling and simulation, cybersecurity, and conventional and hypersonic missile support. Headquartered in Chantilly, VA with 16 global offices, Arcfield employs more than 1,500 engineers, analysts, IT specialists, and other professionals with more than 60 years of collective proven experience supporting missions in cyber and space defense, space exploration, hypersonic and nuclear deterrence and warfighter readiness. Visit arcfield.com for more details.

Position Overview

We are seeking an experienced Change Management Specialist to drive successful adoption, implementation, and sustainability of IT-related and AI initiatives. This role will focus on ensuring technology changes support organizational goals while effectively managing stakeholder expectations and fostering end-user adoption.

Primary Responsibilities

Strategic Technology Change Alignment

• Ensure technology changes support broader organizational goals
• Develop frameworks to assess change impacts across IT functions
• Collaborate with executive leadership to establish priorities and vision

Stakeholder Engagement and Communication

• Create comprehensive communication plans for IT initiatives and enhancements
• Manage expectations across technical and non-technical stakeholders
• Build change networks to drive adoption throughout the organization
• Develop targeted communication plans explaining the "why," "what," and "how" of changes
• Utilize diverse channels (emails, webinars, town halls, training sessions) for communications

End-user Adoption and Training

• Design role-based training programs for new technologies
• Develop job aids and instructional artifacts for Enterprise IT and AI-related projects
• Create self-service resources and knowledge repositories to support adoption
• Assess skill gaps and provide hands-on support as needed

Change Governance and Leadership

• Run Change Advisory Board (CAB) and Technical Advisory Board (TAB) meetings weekly
• Evaluate and approve proposed changes using established frameworks
• Implement ITIL-aligned change management procedures
• Create and apply risk assessment frameworks for technology changes

Organizational Readiness and Monitoring

• Conduct impact assessments across affected departments
• Develop strategies to address resistance to technological change
• Track key performance indicators related to adoption rates and impact
• Gather feedback and make real-time adjustments to change plans
• Implement post-go-live reinforcement strategies to sustain change

This role will be instrumental in building organizational resilience for continuous transformation and ensuring that IT-driven innovations are successfully integrated into the organizational culture and workflows.

Required:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field OR equivalent work experience. BS 10-12, MS 8-10, PhD 5-7 years of experience
• Strong understanding of change management methodologies and frameworks
• Excellent communication, facilitation, and presentation skills
• Proven ability to influence stakeholders at all levels of an organization

Preferred:

• Change Management certification (PROSCI, ACMP, or equivalent)
• Project management certification (PMP, CAPM, CSM)
• Project management experience
• 5+ years of experience in change management with focus on technology implementations

Skills and Competencies:

• Strong analytical and problem-solving abilities
• Excellent interpersonal skills with ability to build trust and credibility
• Adaptability and resilience when facing resistance to change
• Ability to manage multiple priorities in a fast-paced environment
• Data-driven approach to measuring and reporting on change adoption
• Proficiency with MS Office suite

We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.