Operations Senior Section Manager - Enhanced Due Diligence

Location:

* ABOUT THE JOB

This position is a leadership role managing an Enhanced Due Diligence team within the AML Operations team, across multiple sites. This is an enterprise function and partners with a number of stakeholders, while ultimately serving and protecting Key and our clients. Working with the AML Operations Sr. Department Manager, this position leads the Due Diligence team, contributes to the development and implementation of AML Due Diligence strategies & practices, procedures and reporting/metrics, identifies and supports system enhancements along with human resource management. Relationship building within Enterprise Security Services, Financial Crimes Governance/AML Compliance, regulators, internal auditors and internal Key Technology Operations & Services (KTOS) partners is a primary success factor. A very solid understanding of AML operational processes is critical for success.

ESSENTIAL JOB FUNCTIONS

Provide direction and leadership to the team responsible for Enhanced Due Diligence

Manage human and financial resources to effectively achieve or exceed established goals and objectives

Effectively partner with Financial Crimes Governance to ensure alignment with organizational priorities

Lead short and long-term organizational planning and implementation

Develop and maintain an effective succession planning process that minimizes critical person dependencies across the function

Direct and lead a complex organization to effectively manage AML Due Diligence teams, adhere to service level agreements, and meet regulatory requirements

Continue to build and develop a highly engaged, diverse team, developing associates to achieve corporate and group goals while achieving high level of employee satisfaction

Foster a workplace culture that is positive and excellence-driven

Communicate the vision and the successful execution plan for the AML Client Due Diligence strategic and tactical objectives

Develop and maintain relevant metrics and reporting to effectively measure and enhance functional performance

Provide oversight and quality assessment of due diligence alerts, reconciliation processes, decision process, and closure process

Partner with Financial Crimes Governance in support of their varying priorities and initiatives

Lead select initiatives and balance other responsibilities accordingly

Conduct presentations to internal stakeholders on processes and capabilities, as needed

Collaborate with support partners (technology, compliance, other KTOS, RM&A/ MR etc.) to leverage expertise and ensure effective operations management for respective function

Maintain highest level of data and regulatory integrity

Maintain proper internal and externally regulated operational controls

Effectively interface and maintain a positive relationship with auditor/regulators

Monitor group performance for maximum efficiency and effectiveness

Optimize continuous improvement opportunities and initiate associated change management within the organization to ensure year-over-year annualized efficiencies

Cultivate industry relationships and stay abreast of industry trends and competitive insights

Foster continuous improvement environment, leveraging tools & automation capabilities and enabling teams to embark on appropriate exploration efforts

Continuously enhance individual and team productivity by providing appropriate training and tools to the group to enhance skills, effectiveness, and efficiency

Provide leadership and direction to team to achieve organizational objectives

Continuously monitor the risk environment, foster a risk culture, and effectively adjust tactics to ensure compliance with corporate risk appetite and risk thresholds.

Stay abreast of risk trends and mitigation strategies

Partner with Risk Management to refine and implement appropriate risk management tactics

Ensure that programs, policies, and procedures are current

Effectively meet internal and external audit, compliance, and regulatory expectations

REQUIRED QUALIFICATIONS

* Knowledge of industry trends and practices in Risk Management, AML/Compliance, Operations, and Technology

* Proven leadership skills and presence

* Bachelor's degree or equivalent in Business or related field

* Minimum of 1 - 3 years' experience in leadership role over complex areas in operations or risk management

* Demonstrated commitment to high professional ethical standards and a diverse workplace

* Knowledge and experience in organizational effectiveness and operations management implementing best practices

* Demonstrated ability to effectively partner, influence and negotiate with various senior lines of business partners, technology, compliance and external partners

* Demonstrated experience in establishing an operating environment of continuous improvement for optimized service quality and/or cost

* Knowledge and experience in risk management concepts and the ability to effectively manage risk according to established risk tolerances and thresholds

* Demonstrated ability to develop and maintain metrics around service levels, quality, and key indicators to continuously enhance effectiveness and sustain program stability

* Ability to interface with regulators and other corporate oversight groups, as needed.

PREFERRED QUALIFICATIONS

MBA

Technology Development Practices

CAMS certification

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $70,000.00 to $85,000.00annually depending on job-related factors such as level of experience. Compensation for this role also includeseligibility forshort-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please clickherefor a list of benefits for which this position is eligible.

Please click here for a list of benefits for which this position is eligible.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.