Educational Program Associate III

University of Missouri (MU) Office of Extension and Engagement

Continuing Education for Health Professions

MU TITLE: Educational Program Associate III

LOCATION: Columbia, MO

The University of Missouri (MU) Office of Extension and Engagement's distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address the needs of Missourians including: educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit https://extension.missouri.edu.

Continuing Education for Health Professions (CEHP) delivers high-quality educational programs to Missouri's health care professionals.

The University of Missouri Office of Continuing Education for Health Professions (CEHP) is seeking an Educational Program Associate III. This person will play a pivotal role in interactions with learners, coordinators, program faculty, exhibitors and various MU offices.

This position will be responsible for being the first point of contact for persons who are a part of the development and delivery of accredited continuing education activities. This means answering the primary phone line, monitoring the email resource account and responding to other inquiries. This position also interacts with the primary platforms and tools used by CEHP in its day-to-day operations. Answering learner requests, ensuring completeness of files, running reports, data input, on-site registration/check-in at conferences, and assisting with fiscal tasks are all included in this role.

This is an in-person position located on the University of Missouri-Columbia campus.

ESSENTIAL DUTIES

• Customer Service
• Assist coordinators and Nurse Planners with collecting information from speakers and planning committee members relevant to accreditation requirements
• Assist department contacts and others with accreditation documentation
• Build conference agenda drafts
• Coordinate speaker logistics, including travel and reimbursements
• Oversee attendee registration
• Monitor unit's resource email account and primary phone line
• Generate enrollment reports
• Input attendee data into records management system
• Generate transcripts upon request
• Oversee on-site registration/check-in desk
• Process payments as part of fiscal segregation of duties requirements
• Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and federal regulations
• As with all positions, involvement with other duties and responsibilities may be expected to support the mission and purpose of MU Extension

LEADERSHIP RECEIVED AND EXERCISED

Administrative supervision is received from the Associate Director of Continuing Educations for Health Professions. This position is not responsible for supervision.

CORE ATTRIBUTES FOR MU EXTENSION FACULTY AND STAFF

• Exhibit a high personal standard of excellence, be an effective team player, and demonstrate civility and respect for all.
• Engage stakeholders and learners; maintain positive interpersonal relationships and exhibit effective written and oral communication skills.
• Operate with minimal guidance and be a self-directed learner who is flexible and adaptable to changing environments.

UNIVERSITY INFORMATION

The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state's land-grant university and one of the most comprehensive universities in the United States. MU's broad undergraduate programs and its' graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America's most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.

Monday through Friday, 8:00 a.m. - 5:00 p.m.

Ability to travel and occasionally work flexible hours, including some evenings and weekends, is required to fulfill assigned responsibilities.

An Associate's degree or an equivalent combination of education and experience and at least 6 months of experience from which comparable knowledge and skills can be acquired is necessary.

Demonstrated ability to learn and implement new technologies.

Salary Range: $20.00 - $23.00 per hour

Grade: GGS-007

University Title: Educational Program Associate III

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.