Product Manager

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role
The Services Product Manager is responsible for defining, launching, and supporting the lifecycle of service offerings within the Solution Engineering team at Presidio. This individual contributor role bridges strategy, engineering, and go-to-market execution-owning service definitions, internal documentation, financial modeling inputs, and enablement collateral across Presidio's core service towers. As we develop our product management functionality where products are services, this role is fundamental to our evolution.

The Product Manager works closely with portfolio, field sales, engineering leads, service delivery, finance, and marketing to ensure offerings are well-articulated, scalable, and aligned with customer outcomes and market demand.

Responsibilities Include:

• Define, maintain, and evolve service offering documentation including internal playbooks, customer-facing collateral, and pricing models.
• Collaborate with platform and development teams to inform backlog prioritization, feature requirements, and delivery milestones.
• Work with portfolio and Tracmarketing to align messaging and support launches or field campaigns.
• Manage, track and ensure financial modeling and pricing logic are validated with Finance and SalesOps.
• Conduct ongoing competitive analysis and industry benchmarking to shape the portfolio roadmap.
• Support Field Sales, Solutions Architects, and Partner teams with presales messaging and RFP support.
• Collaborate with Service Delivery and Operations teams to document SLAs, delivery models, and handoffs.
• Maintain an up-to-date repository of offering documentation in the knowledge base (e.g., BigTinCan, SharePoint).
• Lead regular cross-functional reviews to assess offering performance and backlog health.
• Serve as the voice of the offering internally and champion roadmap updates through the Presidio governance process.
• Technology/Area of Specialization:
  
  
  
  • Familiarity with modern cloud services, including areas such as: Azure, AWS, and multi-cloud solutions; Security Operations and MDR; Network-as-a-Service, SD-WAN; Collaboration and UCaaS.
  • Experience with Agile delivery models and backlog/epic/story writing.
  • Strong understanding of B2B SaaS or recurring revenue business models.
  
  
  
  
• Basic Knowledge, Skills, and Abilities:
  
  
  
  • Strong written and verbal communication skills; ability to write clearly and create compelling visuals.
  • Detail-oriented, self-motivated, and comfortable managing complexity.
  • Collaborative mindset with the ability to interface across sales, delivery, and technical teams.
  • Financial fluency-can interpret cost models, margin analysis, and ROI logic.
  • Ability to manage multiple offerings and competing priorities.
  • Comfort with ambiguity and iterating with speed.
  • Customer and outcome-centric thinking.
  
  
  
  

• 3-5 years of experience in Product Management, preferably in a technology or services environment.
• Experience working in cross-functional product or portfolio teams.
• Familiarity with tools like Jira, Confluence, Salesforce, Excel, and Lucidchart or equivalent.
• Exposure to ITIL, Agile, and cloud-native product lifecycle practices preferred.
• Competencies Required:

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  • Achievement and Effort
  • Attention to Detail
  • Analytical Thinking
  • Initiative and Persistence
  • Collaboration and Teamwork
  • Stress Tolerance and Adaptability
  
  
  
  

May involve periods of sitting and screen time. Limited travel (<10%) may be required to attend in-person planning sessions or customer meetings.

Your future at Presidio
JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

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Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

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