Process Quality Engineer

Responsibilities:

Technical Support/Problem Solving

• Technical resource for trouble shooting and root cause analysis of internal and customer issues.
• Conducts business transition meetings and integrates into our processes.
• Leads trial and first time runs, monitors results and feedback. Suggests improvements.
• Resource for decision-making on releasing of orders.
• Leads on new customer approval/transitions.

Continuous Improvement

• Leads customer feedback process for the organization.
• Identify trends, recommend and participate in the implementation of solutions to issues.
• Enter, monitor and close out customer, internal and audit issues.
• Develops and implements methods and procedures for disposition of nonconforming material and devises methods to assess cost and responsibility.
• Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

Quality Management System (Product Safety & Quality)

• Implement the plan of control philosophy.
• Plans and directs activities concerned with development, application and maintenance of quality standards for industrial processes, material and products.
• Ensure procedures are established and implemented to meet the requirements of SQF/ISO.
• Implement new and revised procedures to strengthen the effectiveness of the QMS.
• Monitor performance of quality management system to ensure effectiveness.
• Review and update standard operation procedures or quality assurance manuals.
• Provide support to other departments to improve the quality management system.
• Conducts vendor certification audits as well as monitoring and documenting results.

Training

• Compiles and writes training material and conducts training sessions on quality activities and internal processes.
• Present quality training, trends and feedback at company meetings.
• Assess quality training needs, conduct training and provide re-training if requested by department managers.
• Champions the Employee Qualification Standard (EQS) method of training and documents progressions and results.

Other duties

• Works with Plant Floor Supervisors and lead operators to drive quality.
• Works with SQF Practitioner to ensure all current certifications and registrations are maintained.
• Will train and be prepared to back-up the Production Planner.
• Will be on the floor 50% of the time.

Qualifications

• Experience as a Quality Manager or Technician in a manufacturing facility.
• Knowledge in the areas of ISO9001, SQF, 5S, Lean Manufacturing or six sigma.
• Excellent written and oral communication skills and computer knowledge.
• Experience in the corrugated manufacturing industry preferred.
• High school diploma or GED required.

The selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k). Green Bay Packaging benefits may vary by position or division.

Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.