Phlebotomy - Phlebotomist II

Equiliem
remote work
United States, North Carolina, Garner
Oct 08, 2025
Position Overview The Patient Services Representative II (Phlebotomist II) serves as a key point of contact for patients, representing the organization with professionalism and compassion during both routine and diagnostic laboratory visits. This position is responsible for collecting quality blood specimens, ensuring specimen integrity, and maintaining compliance with all safety and procedural standards. The PSR II creates a positive patient experience by providing excellent service, demonstrating technical expertise, and maintaining strict confidentiality. Successful candidates may be assigned to a doctor's office, patient service center, or other designated site as needed. Job Responsibilities Perform daily phlebotomy and specimen collection duties accurately and efficiently under the direction of the area supervisor Collect, label, and prepare specimens for laboratory testing following established procedures and safety protocols Verify patient demographics, confirm labeling accuracy, and ensure specimens are properly identified and documented in the patient's presence Perform both forensic and clinical specimen collection and processing duties with confidence and precision Maintain a clean, safe, and professional work environment in compliance with company and regulatory standards Uphold organizational policies, procedures, and professional appearance standards Maintain accurate records and required documentation for all patient interactions and specimen collections Demonstrate leadership behaviors by promoting teamwork, process excellence, and accountability Ensure strong communication and collaboration with patients, colleagues, and supervisors Support coverage needs across multiple locations and adapt to changing priorities as required Job Requirements Ability to deliver high-quality, error-free work in a fast-paced environment Ability to work independently with minimal on-site supervision Excellent phlebotomy skills, including pediatric, geriatric, and capillary collections Flexibility to work weekends, holidays, on-call shifts, and overtime as needed Reliable transportation, valid driver's license, and clean driving record required Must be willing and able to travel between assigned locations, sometimes with minimal notice Strong decision-making skills and good judgment based on established procedures Commitment to company policies, including dress code, safety standards, and Everyday Excellence guiding principles Superior customer service focus with the ability to communicate clearly, adapt to change, and manage multiple priorities Proficiency in keyboarding and data entry required Must reside within a 20-25 minute commute of the assigned work location Education High school diploma or equivalent required Medical training such as Medical Assistant or Paramedic preferred Phlebotomy certification preferred (required in California, Nevada, and Washington) Work Experience Minimum of 3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections At least 2 years of experience in a Patient Service Center environment preferred Customer service experience in a retail or healthcare setting preferred Additional Job Details (Commute, Attendance, Transportation) Candidates must list home city and commute time on their resume; pay rate is based on direct, non-overlapping years of experience Must have reliable transportation to and from worksites; public transit or rideshare services are not acceptable for coverage reliability Must be punctual and available for all scheduled shifts; excessive absenteeism or tardiness may result in termination Candidates must verify commute time prior to submission to ensure compliance with the 20-25 minute commute requirement Additional Job Details (COVID, Remote Work, Shift) COVID-19 vaccination not required Remote work not available; this is an on-site position Schedule: Monday through Thursday, 8:45 a.m. - 3:30 p.m.; Friday, 8:15 a.m. - 11:15 a.m. (Eastern Time) Training locations may vary based on trainer availability