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Director- Business Operations Service Lines- Neurosciences

HonorHealth
United States, Arizona, Scottsdale
7242 East Osborn Road (Show on map)
Sep 20, 2025

Overview

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.
Responsibilities

Job SummaryThis position provides strategic business leadership for assigned service line(s), including financial planning, performance improvement, operational dashboarding, and strategic execution. The Director partners closely with Finance, Strategy, and Operational Intelligence to drive service line growth, efficiency, and accountability. Areas of oversight include business operations, capital planning, staffing models, provider recruitment, business development, and service line dashboards. The Director serves as a trusted advisor in financial matters, developing business plans and strategies with Finance engagement. Responsibilities include benchmarking performance, analyzing throughput and cost metrics, and leading monthly business reviews. The role is service line-specific and not cross-functional by default, though surface-level collaboration across lines may occur. Essential Functions
  • Lead annual operating, capital, and long-range financial planning for assigned service line(s). Develop business plans and presentations. Perform monthly and quarterly analyses in partnership with Finance and Service Line Leadership.
  • Develop feasibility studies for new programs and manage key programmatic initiatives for the service line. Monitor compliance with value based and co-management agreements. Partner with Marketing and Communications to promote service line achievements.
  • Report service line results by location, condition category, provider, and market area. Identify trends and gaps. Develop action plans to improve performance. Create and monitor reporting systems with Finance.
  • Develop and implement procedures and work methods to ensure service line effectiveness. Collaborate with Operational Intelligence, Process Improvement, and Quality.
  • Conduct market research and internal analysis to identify growth opportunities. Support strategic partnerships, joint ventures, and collaborations. Monitor industry dynamics and reimbursement policies.
  • Provide coaching and development to team members and staff to enhance financial and operational excellence. Perform other duties as assigned.
EducationBachelors - Health Services Administration, Business, Finance, Accounting, or related field - RequiredMasters - Health Services Administration, Business, Finance, Accounting, or related field - Preferred Experience7+ years of progressive healthcare leadership in finance, business development, or service line operations - RequiredExperience with Microsoft Suite, PowerBI, Workday, and financial systems - PreferredAdvanced knowledge of business operations, forecasting, budget management, project management, and financial analysisAbility to interact with physicians, senior leadership, and cross-functional teams Strategic thinking, data-driven decision-making, and performance accountability Certifications and Licensure
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