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Financial Crimes Quality Review Investigator

Northwest Bank
United States, Ohio, Columbus
Sep 24, 2025

Job Description

The Financial Crimes Quality Review Advisor conducts quality review assessments for Northwest Bank's Financial Crimes Department. Quality review assessments are conducted for financial crime related workflows, including but not limited to Suspicious Activity Monitoring (SAM), Customer Due Diligence/Enhanced Due Diligence (CDD/EDD) sanction screening, investigations, and risk assessments. Other workflows and processes will be assessed as needed to ensure the highest quality of standards are adhered. The Financial Crimes Quality Review Advisor provides reporting to Financial Crimes management, suggests areas for improvement, and moderates guidance and supervision for the individual teams within the Financial Crimes Department regarding adherence to BSA/AML/OFAC/Fraud compliance functions and processes. The Financial Crimes Quality Review Advisor also acts as a subject matter expert within and outside the department, identifying and providing enhanced training and coaching to the Financial Crimes Department personnel and throughout Northwest Bank to improve all functions and processes associated with financial crimes.

Essential Functions
* Identify operational gaps and areas for improvement prior to any internal audits or federal examinations and escalating as necessary to department management
* Perform periodic quality assurance assessments and provide detailed analysis of the results to financial crimes management
* Document all quality review assessments thoroughly, accurately, and with the highest quality
* Compile metrics for regular reporting to Financial Crimes management
* Develop, evaluate, update, and maintain adherence as needed for the Quality Review Program for Northwest Bank's Financial Crimes Department
* Ensure the program fits the company's risk tolerance and is consistent with the overall Financial Crimes compliance program
* Provide support and education, as necessary, when financial crime risks exceed Northwest Bank's risk appetite
* Work with Financial Crimes personnel to ensure potential issues are addressed, and processes are implemented to remediate
* Work closely with all areas of Northwest Bank to assess the policies, procedures, and processes are in place to ensure the Financial Crimes program is comprehensive and appropriate for coverage of risks for Northwest Bank's size and complexity
* Ensure processes are developed and implemented for any audit or exam remediation efforts.
* Assist leaders within Financial Crimes in developing and enhancing existing policies and procedures
* Drive the adherence to Northwest Bank's Financial Crimes Department related policies to play a significant role in driving Northwest Bank's culture
* Maintain a current awareness of the regulatory environment and emerging financial crimes that may impact Northwest's products/services

Additional Essential Functions
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment

Additional Responsibilities
* Additional job duties as assigned by management

Safety and Health for those without supervisory duties
* Abide by the rules of the safety and loss prevention program
* Perform work tasks in a safe manner
* Report any and all injuries to supervisor
* Know what to do in case of an emergency

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education
Bachelor's Degree College Degree or Equivalent work experience

Work Experience
8 - 12 years Banking or regulatory experience
5 - 6 years Financial Crimes, AML, BSA, OFAC and Fraud laws and regulations

General Employee Knowledge, Skills, and Abilities
* Ability to establish effective working relationships among team members and participate in solving problems and making decisions
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Additional Knowledge, Skills and Abilities
Thorough understanding of Northwest Bank systems and functions conducted by the Financial Crimes Department. Candidate should have knowledge, expertise, and proficiency of all Financial Crimes and other business unit processes and procedures, as it relates to BSA/AML/OFAC/Fraud.

Licenses and Certifications
CAMS Upon Hire Or
Certified Fraud Examiner Upon Hire

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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