Security Systems Specialist

Join the University Housing team as a Security Systems Specialist! We are seeking energetic and skilled candidates to provide leadership and support in maintaining, repairing and installing new or existing key structures and related work. This position takes the lead with locksmith service/repair requests.

Work includes responsibility of hard key systems and distribution, electronic building access database management as well as minor mechanical work. This position is essential to the safety and security of our spaces that serve University Housing staff and residents.

We offer excellent benefits, including vacation, holiday, personal holiday and sick leave. All tools and training needed are supplied.

Work Schedule:

• The primary schedule for this position is Monday through Friday, between the hours of 7:00am and 5:00pm, to be set upon hire. This position will also be in a rotating on-call schedule for after hours and weekend coverage.
• Schedule alterations as operations and position expectations demand.

• Distributes security devices, tracks inventory, and updates associated records

• Identifies and recommends alternative technology solutions to stakeholders to meet user needs

• Responds to service requests through various communication mediums

• Manages electronic access data for residents, employees and outside vendors

• Performs the functions of a locksmith related to mechanical locks, pinning cores, cutting keys and issuing hard keys as necessary

• Designs, installs, troubleshoots, and services complex electronic control systems and locks to meet customer specifications

• Analyzes and interprets complex hardware, door schedules and lock patterns, and updates information based on user requests and needs

Division of University Housing, University Housing Facilities

University Housing Facilities is a part of the Division of University Housing at the University of Wisconsin-Madison and focuses on building services, mechanical maintenance, and long-term infrastructure projects and planning. As a student service organization, University Housing Facilities provides quality living/learning environments to approximately 8,000 undergraduate student residents during the academic year and 18,000 guests in the summer months. Additionally, they serve the University Apartments community, which is approximately 3,000 residents in 1,240 apartments on 83 acres. The University Apartments Community also includes a large Community Center and a University Housing-operated, licensed early childhood education program.

University Residence Halls consists of 30 buildings containing approximately 2 million square feet and 37 acres of surrounding grounds. In addition to residential living spaces the residence hall infrastructure supports many functions and programs requiring many types of spaces such as classrooms, office space, dining and culinary space including commercial kitchens and marketplace areas, mechanical support spaces and large meeting rooms.

The starting annual salary is $55,000 or higher based on qualifications with a competitive retirement and benefits package, including vacation, holidays, and paid time off. Benefits information can be found at https://hr.wisc.edu/benefits/. Additional standby and call back pay is provided when on call.

• Two (2) years of experience with maintenance, repair and service of keys, cores, locking mechanisms for building access
• Customer service experience in residential or commercial setting, including work with a diverse clientele
• Driver's License - Valid and Meets UW Risk Management Standards

• Two (2) years of experience with electronic building access systems
• Networking and/or database management experience

H.S. Diploma Preferred Minimum

Please submit a resume within the online application system. We are only able to consider completed application materials submitted by the deadline date.

Candidates who apply for this position may be considered for other or future vacancies within this title, including those which may have a different work schedule and/or requirements from this vacancy.

Additional Information:

This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial criminal background check to be eligible for employment and then every four years thereafter.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.

University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at hr@housing.wisc.edu or 608-262-2766. Message and data rates may apply.

University Housing Human Resources, hr@housing.wisc.edu, 608-262-2766

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.