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Job Category:Limited
Employment Type:Regular
Job Profile:Medical Services Director
Job Summary:
The Department of Anesthesiology offers a unique opportunity for a Medical Director of Perioperative Services. The UW Health Medical Director of Perioperative Services, Anesthesia serves as one of three permanent co-chairs of the Surgical and Procedural Operations Council (SPOC). SPOC is a UW Health Clinical Service Council (CSC) whose decision-making authority is delegated by the CEO Direct Reports (CDR). The SPOC co-chairs are responsible for the integration and alignment of surgical and procedural operations across the UW Health system to increase patient safety, satisfaction, efficiency, throughput and margins. The expectation of UW Health Medical Directors is to provide leadership to their program/area(s) that results in the consistent and successful delivery of "Remarkable Healthcare" that is high quality, cost efficient, and delivered in a way that is highly satisfying for patients, providers, and staff. Medical Directors are expected to develop and demonstrate all UW Health Leadership Competencies and lead within their program/area(s) using the UW Health Way.
Each Medical Director has particular areas of emphasis for their role but ensuring the provision of "Remarkable Healthcare" is a shared responsibility. In support of delivering "Remarkable Healthcare", Medical Directors promote excellence in both culture and performance management. Medical Directors are expected to perform standard work that supports this achievement. Each Medical Director will work with their administrative partners and/or leader to establish and maintain a culture that values and embraces the team-based care model. This partnership will create a work environment that is patient- centered, values each team member as uniquely important, is collegial, collaborative, and promotes job satisfaction and retention. Each partnership will maintain in-depth knowledge of their area's performance on key measures as defined by organizational leadership. The partners will identify opportunities for improvement, maintain an active action plan, and use the UW Health Way to drive changes that improve performance in needed areas. Key responsibilities include:
This position is part-time, 40% The work schedule is flexible and will be determined at the time of hire This position requires work to be completed onsite, at a designated campus work location. Contact with vulnerable populations that are non-minors (does not pertain to physicians/providers who work with minors): This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years. Coordinate and lead strategic goals and objectives identified by the CDR. Engage and collaborate/build consensus with broad groups of stakeholders via focused advisory/action teams and robust communication pathways Measure, monitor and communicate quality, safety, operational and financial metrics across operative sites. Partner with site triads to address performance concerns. Develop and monitor surgical and procedural performance metrics across the Madison region and share with UW Health leadership on a regular basis providing continuous transparency. Develop and enforce surgical and procedural services standards across operative sites Standardize and enforce surgical block allocation/reallocation and overall utilization management across Madison region operative sites. Provide oversight of surgical and procedural scheduling across operative sites, holding each site accountable for appropriate scheduling and OR access. Lead efforts to optimize surgical and procedural resources across the UW Health Madison region, including location(s) of services Coordinate methods of value analysis for supplies and contracting across operative sites. Implement and enforce global policies necessary to coordinate surgical and procedural operations and ensure region-wide regulatory compliance related to patient safety and regulatory standards. Monitor patient, provider, and staff satisfaction by operative site. Assist in strategic development for service line growth and workforce planning needs.
Daily:
Lead with humility and a focus on service to others (staff, providers, patients, and organization) Lead by example in knowing, communicating, supporting, and reinforcing the goals we are trying to achieve in aligning with our UW Health Strategic Plan Maintain a positive and optimistic attitude while maintaining open communication channels with all providers and staff Ensure that UW Health standard processes and clinical guidelines are communicated, followed, and Service Standards are being met, as applicable Address and resolve problems and conflicts that arise in a timely fashion Ensure providers and staff are fulfilling their job expectations and meeting Service Standards while coaching those who are not meeting expectations, as applicable
Monthly:
Proactively ask providers and staff about the program or area culture and any concerns they have Review the applicable clinical quality, safety, cost, and patient experience indicators for the area and closely manage their performance Review action plans for improvement with your administrative partner and summarize the results, findings, and address any barriers to progress at your monthly meeting Celebrate success, understand barriers and root causes of failure, champion ongoing improvement efforts; share necessary updates with leadership team members
Biannually:
Formally review culture at a regular meeting Update the action plan for your area, communicate the plan and rationale for its choices to leadership
Annually:
Identify opportunities for staff and providers to optimally use their skills to assist the program or area and achieve their personal career goals In compliance with annual CMS Reporting, complete a time study as directed by UW Health physician leadership
Episodic:
Support all new initiatives, be a partner in implementation within your program or area, and continually improve your local processes while providing feedback to leadership where opportunities exist to make improvements Be available to coach/mentor subordinates to find timely solutions to their problems, as applicable Consistently and actively participate in departmental and other appropriate leadership meetings and retreats as set by UW Health leadership Other activities and leadership as needed
Key Job Responsibilities:
- Directs strategic planning initiatives and establishes objectives for medical services to ensure appropriate use of financial, administrative, and staffing resources in alignment with the strategic plan
- Supports the development, measurement, and achievement of performance standards for quality, service, efficiency, and effectiveness for all programs and services
- Directs the deployment of a clinical information system and other information technology resources within medical services
- Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
- Assures compliance with standards and requirements of accrediting organizations and governmental compliance
- Serves as a clinical resource to providers throughout the division
- Evaluates and responds to patient concerns and complaints
Department: Established in 1927 by Ralph M. Waters, we are proud to be the first academic anesthesiology department in the United States. Our department is deeply committed to a tripartite mission of clinical care, education, and research, as well as to the success and well-being of our teams. As dedicated clinicians, we provide comprehensive anesthesiology, critical care and pain management services to communities across the UW Health system of care. As educators, we are passionate about training the next generation of anesthesiologists and clinical anesthetists. As researchers, we support basic, translational and clinical science with a commitment to advancing the future of anesthesiology. As a community, we foster an inclusive and supportive environment where individuals from all backgrounds can thrive in their pursuit of excellence in patient care, teaching, and discovery. The Department embraces both independent and collaborative work-styles. Our general approach is to empower individuals to work independently through thorough and hands-on training and onboarding, while also having regular meetings with collaborators and support staff within the department to foster a strong team environment. Compensation: Negotiable, 12 month Required Qualifications: Board-certified or board eligible by the American Board of Anesthesiologists by start date of position.
Completion of a US Anesthesiology residency by the start date of the position. Must be eligible for enrollment as a billing provider and for all necessary hospital privileges, by start date. Depth of understanding related to the preoperative assessment and perioperative management of surgical patients. Effective leadership abilities Record of initiating change and innovation Strategic thinking, planning and problem solving Superior communication skills, both in written and verbal presentation Effective human relations abilities to effect collaborative alliances and promote
Preferred Qualifications: Administrative experience running a perioperative program in a large academic medical center or large private hospital setting Demonstrated experience in Operating Room management Education: MD, DO or equivalent by the start date of the position Preferred: MMM/MHA/MBA or equivalent How to Apply: To apply, please visit the UW Health website at the link listed below. Medical Director, Perioperative Services - Anesthesia - UW Health Careers Contact Information: Andrew Prickett, aprickett@wisc.edu, Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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