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CI/Deferred Invoicing Analyst

MillerKnoll, Inc.
United States, Pennsylvania, East Greenville
Sep 25, 2025

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Process and analyze Direct Orders, commercial and government, and Export to ensure accurate invoicing and contract compliance. Support the Customized Invoicing team by submitting accurate and timely invoices to various customers, while assisting the team with Order price checks and analytics.

ESSENTIAL FUNCTIONS

Work with internal business partners to resolve invoicing issues that prevent or delay timely invoicing.

Correspond with dealers and the internal team to resolve dealer pricing and order questions.

Examples:

-Line-item price checks

-Working with contracts and the Credit Team to resolve pricing variances

-Process Sign offs and CAF forms to ensure timely invoicing of Direct Orders

-Finalize and submit Customized invoices to the correct contact or invoicing platform

- Maintain a Deferred Invoicing portfolio, with frequent updates on each project status.

-Assist Collections teams with rejected or disputed invoices

- Assist AP with finding backup for dealer payments

-Assist Order Entry and Audit team as needed

- Work with the International (US Export,) Sales and Shipping teams

Identify process improvements that assist in generating timely invoicing

Participate in communication with dealerships

Provide Custom Invoices to Customers that generates payment within contract terms

Support the work of Deferred Invoicing and Customized invoicing, and manage basic portfolio as required

Performs additional responsibilities as requested to achieve business objectives.

Work with Finance to properly follow SOX and generally accepted accounting principles

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed

below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor's Degree preferably in Accounting /Finance.

Export/international experience preferred.

2 years of experience with professional accounting/finance experience required.

Licenses and Certifications

Skills and Abilities

Ability to problem solve, research root causes and work independently.

Advanced Excel Skills

Understanding of an Order to Cash system

Experience reading and interpreting payment terms for contracts

Experience with reviewing and auditing customer purchase orders to create custom invoices.

Ability to access and input invoices on multiple customer databases.

Advanced knowledge of and experience with accounting principles, concepts, and theories.

Ability to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.

Proficient communication skills

Ability to apply logic in solving problems non-routine in nature

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the

essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions

Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

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