Director, Contract lifecycle and Deal Enablement

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Job Title: Director, Contract lifecycle and Deal Enablement

Location:Columbus OH
Department:Product and Commercial Strategy, Governance, and Operations
Reports To: Sr. Director Commercial Operations and Enablement

Overview

Our Commercial Services team plays a pivotal role in driving revenue and growth for CoverMyMeds, and we are seeking a talented Director of Contract lifecycle and Deal Enablement to support this critical function. Deal Enablement is responsible for supporting the end-to-end commercial process from quote to close of deal, maintaining the CRM, CPQ and CLM systems (e.g., Salesforce, IronClad) on behalf of sales, tracking KPIs, improving workflows, leveraging automation to streamline deal cycles, and support sales enablement with tools and training where needed.

We are seeking an experienced and process driven professional to lead a transformation in this space, including working collaboratively with business partners to optimize contract lifecycle and deal enablement processes and workflows. This position requires a hands on, strategic thinker who thrives in a matrixed organization and can navigate complex, ambiguous environments with confidence. The ideal candidate will bring a deep understanding of sales lifecycle processes in the healthcare/ technology space, with a proven ability to drive operational excellence across evolving workstreams. Your work will directly impact our ability to scale, innovate, and deliver value to healthcare stakeholders across the ecosystem.

• Design and implement scalable processes and workflows to improve deal velocity, contract quality, and reporting efficiency while enabling sales and other key stakeholders to focus on their core competencies.
• Leverage technology and automation to reduce cycle times and improve user experience by partnering with the CRM Technology and Business Optimization Team
• Be a strong partner to the commercial organization, pricing, legal and operations teams, advocating and prioritizing customer needs while serving as the connection point to streamline contract/deal processes, ensure policy compliance, and support strategic initiatives.
• Oversee a team who support contract and deal enablement for the biopharma division, from opportunity initiation through execution, renewal, and termination.
• Co-develop KPIs, dashboards, and insights to monitor deal velocity, trends, and operational bottlenecks for continuous improvement.
  • Ensure all deals adhere to internal policies, pricing guidelines, and regulatory requirements set forth by the Pricing and Deal Management team
• Team will serve as a Commercial SME for CLM and CRM needs related to contracting and deal enablement.
• Influence enterprise-wide initiatives through leadership in commercial operations, process optimization, and change management.

• Bachelor's degree in Business Administration, Economics, or related field; MBA preferred.
• 12+ years of experience in contract, deal, or commercial operations, including 4+ years in a leadership role.
• Proven ability to build and scale high-performing teams and manage complex commercial processes
• Expertise in process improvement and operational strategy within healthcare or healthcare technology organizations. Black belt preferred
• Strong communication, leadership, and stakeholder management skills in fast-paced, collaborative environments.
• Hands-on approach to problem-solving with the ability to operate at both strategic and tactical levels.
• Strong analytical and problem-solving abilities with attention to detail and accuracy.
• Proficiency with CLM tools (e.g., Ironclad, DocuSign) and CRM systems (e.g., Salesforce).
• Experience with change management and process improvement methodologies (e.g., Lean, Six Sigma).

• Familiarity with revenue recognition principles and financial modeling.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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