Epic Systems Environment Manager - Remote

Presbyterian Healthcare is hiring a EPIC Environment Manager to define, develop, implement Epic change control processes while optimizing change management workflows across Epic IT teams.

The EPIC Environment Manager plays a pivotal role in coordinating essential Epic environment activities-including updates, upgrades, build migrations, ensuring smooth transitions between environments. This role serves as a key liaison between Epic application teams and Epic infrastructure teams to drive operational excellence.

Full Time - Exempt: Yes

Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming

Work hours: Days

The ideal candidate in this role will have:

Proven experience managing complex Epic environments, including orchestrating upgrades, updates, build migrations across multiple instances.
• Deep expertise in Epic change control processes with a track record of streamlining and enhancing change management for IT teams.
• Strong collaboration and communication skills to effectively bridge Epic application and infrastructure teams.
• Advanced knowledge in release management, environment strategy, Epic system lifecycle planning within a healthcare IT ecosystem.

Join a workplace where compassion meets purpose. Apply today!

• Bachelors degree in Computer Science, Information Systems, Business Computer Systems, Business Administration, or a related field is required.
• Master's degree in a related field preferred
• 5 years EPIC experience
• Epic Certification preferred.
• ITIL certification preferred.

• Partner closely with Epic Data Courier Team, database administrators, hyperspace deployment administrators, web/service server administrators.
• Manage multiple Epic environments, ensuring optimal performance and maintenance.
• Collaborate with subject matter experts and leadership to identify and implement technology solutions that meet evolving business needs.
• Support statewide technology operations, including electronic health records, population health, healthcare analytics, business intelligence systems.
• Serve as the primary contact for technical issues and general inquiries related to assigned applications.
• Work directly with Epic representatives and end users to ensure system functionality aligns with organizational goals and project timelines.
• Triage and escalate end-user issues to the appropriate application owner when necessary.

About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.