Position Details
Position Information
| Recruitment/Posting Title |
Administrative Assistant |
| Job Category |
URA-AFT Administrative |
| Department |
Rutgers Residence Life |
| Overview |
Residence Life consists of 68 full-time staff members, 29 graduate staff students, 300 undergraduate staff students, and over 100 student workers which serve a Residence Life program of about 16,000 students, with approximately 3,200 additional conference attendees during the summer months. The Administrative Assistant (AA) reports primarily to the Director of Administration and Operations and provides support to the Administration and Operations area, which includes Housing Assignments and Accommodations, Conference Services, Residential Campus Operations, and Information Technology Applications Development units. |
| Posting Summary |
Rutgers, The State University of New Jersey is seeking an Administrative Assistant for Residence Life.
Among the key duties of the position are the following:
- Provides courteous customer service to all staff, students, parents and other visitors who contact Residence Life via phone, email, and in person.
- Provides administrative support to the director, supervisors, and professional staff within the Administration and Operations area.
- Schedules appointments, performs purchasing functions, schedules service calls, creates and maintains databases, and serves as a primary point of contact Residence Life related questions and concerns.
- Supervises student workers and works toward continued office improvement and professionalism.
- Creates and maintains files as well as multiple database systems.
- Implements office procedures, protocols and administrative guidelines to ensure proper operations for this office.
- Handles crisis calls and emergency situations, providing support to students, parents, faculty and staff when needed.
- Handles communication with Mail Services to confirm student occupancy and assignment needs, as well as support to the Director to coordinate the housing cancellation process and the special medical housing accommodations processes, ensuring that records are accurately maintained and orderly for decisions.
- Works under general supervision and requires flexibility and must maintain a high degree of confidentiality and sensitivity in all department matters.
|
| FLSA |
Nonexempt |
| Grade |
03 |
| Salary Details |
|
| Minimum Salary |
52602.480 |
| Mid Range Salary |
64788.980 |
| Maximum Salary |
76975.480 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits
- Life insurance coverage
- Employee discounts programs
For detailed information on benefits and eligibility, please visit:
http://uhr.rutgers.edu/benefits/benefits-overview. |
| Position Status |
Full Time |
| Working Hours |
|
| Standard Hours |
37.50 |
| Daily Work Shift |
|
| Work Arrangement |
|
| Union Description |
URA-AFT Administrative |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Bachelor's Degree or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of office administration and work organization.
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
- Strong communication skills.
- Ability to work with a highly diverse population.
- Strong commitment to customer service.
|
| Preferred Qualifications |
|
| Equipment Utilized |
- PC based, Microsoft Office/Business Applications.
- University financial/administrative applications: Marketplace/HCM/ Maxient/RS2/others/ Housing Mangement Software/Deans View.
|
| Physical Demands and Work Environment |
|
| Special Conditions |
- Due to the nature of this office the work hours for this position are 8:30am to 5:00pm, Monday through Friday.
- During opening of the residence halls at the start of each semester and on other University significant events where the Residence Life Office needs to be open the AA may be required to work on weekend days.
|
Posting Details
| Posting Number |
25ST2117 |
| Posting Open Date |
10/09/2025 |
| Special Instructions to Applicants |
|
| Regional Campus |
Rutgers University-New Brunswick |
| Home Location Campus |
Busch (RU-New Brunswick) |
| City |
Piscataway |
| State |
NJ |
| Location Details |
|
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
life insurance
Oct 09, 2025