New 
Student Services Specialist
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Tempe | |
| 2411 West 14th Street (Show on map) | |
 Oct 09, 2025 | |
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Student Services Specialist Job ID: 321933 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Regular Hiring Salary Range $19.17 - $23.99/hourly, DOE Grade 109 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa
Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary Rio Salado College (RSC) is seeking a full-time in person Student Services Specialist for the Welcome Desk. This position provides a full range of support services for the Rio Salado Welcome Desk. Serves as the initial primary point of contact to welcome students and visiting guests, provides student service program support and triage to all areas of Rio Salado (including but not limited to referrals and direction to all service areas such as International Education, Enrollment Services, Admissions & Records, Financial Aid, Testing, Advisement, Student Business Services, Counseling, and other student service areas.) The Student Services Specialist responds to student inquiries via in person, phone or electronically for information regarding enrollment, registration, admissions, financial aid, tuition, scholarships, testing, new student orientation, graduation and other program information and assists new students with using self-service functions and facilitation of enrollment for assigned student groups. To best serve the students, department, and college, this position requires physical presence on campus. Essential Functions 50%- Serves in primary functions related to planning, coordination, processing, and implementation of student service programs including student enrollment, advisement, mentoring and other enrichment programs; Assists with all aspects of international partnership programs recruitment, enrollment and retention efforts; provides staff coverage 30%- Provides general assistance, triage and appropriate referrals to other student service areas; works with a diverse population of students, administrators, faculty and staff; provides information and technical assistance regarding program guidelines and applicable laws, policies, rules, and regulations 10% - Coordinates and maintains department and other College database information and reporting systems; utilizes district wide CRM; collects data on program participation, prepares program reports, and works with management to identify and implement enrollment and retention strategies and student success opportunities; Serves as driver for events and student college/District sponsored activities 10% - Coordinates and organizes department resources; Assists with training of student workers and temporary staff; Serves as backup to the Welcome Desk; performs other duties as assigned Minimum Qualifications Associate's Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, customer service, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Bachelor's degree or higher from an accredited college or university B. Two (2) or more years' experience working with a diverse student population C. Two (2) or more years' experience providing in a high-volume office providing excellent customer service D. Two (2) or more years' experience working with state or federal regulations or policies and procedures as it relates to student services in a higher education setting E. Two (2) or more years' experience leveraging partnerships or working in a diverse team-based work environment to achieve shared objectives as well as the ability to work autonomously and independently. F. Experience using computer or web-based technology in the delivery of program and services (i.e. online databases, Microsoft Office, and internet resources) G. Excellent written and verbal communication skills (As evidenced in the cover letter and resume) Special Working Conditions Licenses, Registrations, or Certifications: GED Examiner certification may be required for some assignments. Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd OR (If moving from out of state) Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd ADA and Other Requirements: Sedentary Work: Exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. This position typically requires fingering, talking, hearing, seeing and repetitive motions. Working Conditions: Work is routinely performed in an indoor, office environment. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled First Review October 16, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Title XI Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480/517-8196. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321933&PostingSeq=1 jeid-d973ce67d355534ba0c86f44a7cb4f35 | |