JDE IT Business Analyst

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2024 USA Great Place to Work certified company:

A position that is: Salary, Full time

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays

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  Short-term Incentive Plan (STIP), ask your Talent Partner for details

  
  
• Dress For Your Day (casual dress environment)
• Work Your Way (hybrid work)
• Paid comprehensive on-the-job training
• Company phone provided
• Company computer provided
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  Career advancement opportunities

  
  

We are seeking a highly motivated and detail-oriented individual to join our team as a JDE IT Business Analyst. The successful candidate will play a crucial role in analyzing and optimizing our organization's technical systems, ensuring their efficient operation, and supporting our end-users. As a JDE IT Business Analyst, you will represent the IT department and collaborate with cross-functional teams, troubleshoot technical issues, implement enhancements, and provide valuable insights to drive innovation.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Functions within the guidelines of the Ascentek purpose and core values;
  
  
  
  • Purpose: To make tomorrow a little bit better than today
  • Core Values: We work safely, love what we do, build relationships, do what's right, and think differently
  
  
  
  
• Technical Support: Provide timely and effective technical support to end-users, addressing software and integration issues. Troubleshoot problems, diagnose root causes, and propose practical solutions.
• Requirements Gathering: Collaborate with stakeholders, business users, and IT teams to gather and document requirements for system enhancements or new technology implementations.
• Solution Design: Develop comprehensive technical specifications and system design documents. Create implementation plans and coordinate with development teams for successful execution.
• Testing and Quality Assurance: Plan, execute, and oversee testing activities, including functional, regression, and performance testing, to ensure system reliability, functionality, and security.
• Change Management: Facilitate the implementation of system changes, upgrades, and deployments. Collaborate with stakeholders to plan and execute change management activities, including user training, communication, and documentation.
• Documentation and Knowledge Sharing: Maintain up-to-date documentation of technical processes, procedures, and system configurations. Contribute to knowledge sharing initiatives, including creating user guides, FAQs, and training materials.
• Continuous Improvement: Stay updated with the latest trends, technologies, and best practices in the IT industry. Proactively identify opportunities for process improvements, automation, and innovation to enhance system performance and user experience.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)

License/ Certification:

• Industry certifications are a plus.

Experience and/or Training:

• Proven experience as a Business Analyst or similar role.
• Experience with Enterprise Resource Planning (ERP) system configuration (preferred).
• Working knowledge of SQL databases and queries (preferred).
• Experience with JD Edwards E1 9.2 Enterprise Resource Planning (ERP) system (nice to have).

Knowledge, Skills, and Abilities:

• Proficiency in system analysis, requirements gathering, and solution design.
• Strong problem-solving and analytical skills, specifically related to an ERP system.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to travel between sites as needed.

PHYSICAL AND MENTAL DEMANDS:

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee is continuously required to perform comprehensive reasoning, decision making and math skills.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

The anticipated hiring range for the role you are applying for is between $65,000 and $100,000 annually. This anticipated hiring range is based on several factors, and subject to increase based on the below:

1. Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.
2. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.
3. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.
4. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.

Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.