Analytics and AI Specialist

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented AI and Analytics Specialist to join our Workforce Benefits team. This role is on-site. You will work at our state-of-the-art Newport Beach headquarters.

As an AI and Analytics Specialist, you'll move Pacific Life, and your career, forward by developing and implementing AI and analytics solutions that support product innovation, operational efficiency, and customer experience. You will fill a new role that sits on a team of Analytics professionals in the Workforce Benefits division.

How you'll help move us forward:

• Utilize AI (generative and traditional) techniques to create innovative solutions and insights.

• Develop and implement advanced analytics models and algorithms to solve business problems.

• Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions.

• Work closely and amicably with enterprise and divisional technology teams to integrate AI and analytics solutions.

• Provide strategic insights and recommendations based on data analysis to support decision-making processes.

• Design and develop interactive dashboards and reports to visualize data and communicate findings effectively.

The experience you bring:

• 3+ years of experience in AI, analytics, or data science roles.

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or a related field.

• Generative AI / LLM expertise (e.g., OpenAI, AWS Bedrock, Snowflake Cortex, Google Gemini), including POC to production implementation.

• Fluency in Python, including UI development (Streamlit experience is a plus).

• Experience with machine learning frameworks (e.g., TensorFlow, PyTorch, Keras), statistical analysis, predictive modeling, and data mining.

• Strong problem-solving skills and the ability to think critically and analytically.

• Excellent communication and interpersonal skills, with the ability to present complex information clearly.

• Proven ability to work collaboratively in a team environment and manage multiple projects simultaneously.

What makes you stand out:

• Experience in the Workforce Benefits or Insurance business, especially in Underwriting, Enrollment, Claims, Benefits Operations, and/or Sales.

• Experience applying GenAI techniques and analytics to key business processes.

• Prior experience developing knowledge extraction tools, conversational agents, virtual assistants, autonomous systems, or agentic frameworks.

• Familiarity with visualization tools such as Tableau, Power BI, or Salesforce CRM Analytics.

• Ability to manage analytics projects, ensuring timely delivery and high-quality outcomes.

You can be who you are.

People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

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Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.