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Guest Services Specialist

UW Health
United States, Wisconsin, Madison
600 Highland Avenue (Show on map)
Oct 10, 2025

Work Schedule:

This is a part-time, 30% FTE position. Scheduled hours are 3:00pm - 9:00pm, every Saturday and Sunday. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Guest Services Specialist to:

  • Serve as the first point of contact for general information for patients, visitors, and staff to provide a remarkable patient and family experience.
  • Warmly greet our patients, visitors, and staff to create a welcoming environment.
Qualifications
  • High School Diploma or equivalent (Required)
Work Experience
  • Six months customer service, administrative support, retail, or related experience (Required)
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

University Hospital in Madison is a Magnet-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

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