Senior Business Analyst - SAFe Agile

Role Snapshot
Our Senior Business Analyst - SAFe Agile plays a pivotal role in enabling IT delivery through facilitation of Agile practices, data-driven analysis, and Lean Portfolio Management (LPM) principles. They are responsible for translating complex business requirements into actionable features and user stories, facilitating Agile Release Trains (ARTs), and ensuring alignment across cross-functional teams. This Sr. BA will leverage Agile and LPM metrics, provide data-driven insights to monitor performance, assess delivery risks, and support informed decision-making. They are integral in advancing our Agile maturity and ensuring solutions delivered have measurable business value aligned to portfolio priorities. Operating within the SAFe framework, this Sr. BA supports Program Increment (PI) planning, facilitates cross-team coordination, and ensures alignment between business requirements and technical implementation.

Salary Range
$100,000 - $125,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Hybrid Work
This position will be hybrid, having the regional availability to come into the Office 3 days a week. Our office location: WPS Corporate Center Building - 1717 W. Broadway in Madison, WI.

How do I know this opportunity is right for me? If you:

• Enjoy turning conversations into clarity-gathering insights from stakeholders, workshops, and data to shape business and technical requirements that drive real outcomes.
• Thrive on translating ideas into action, crafting epics, features, and user stories with crisp acceptance criteria that guide development with purpose.
• Energized by Agile ceremonies and PI Planning, where I can bring business context to life, facilitate backlog refinement, and help teams plan with confidence.
• Enjoy orchestrating feature prioritization and managing dependencies across Agile Release Trains, ensuring delivery aligns with what matters most to the business.
• Appreciate collaborating naturally with Product Owners, Architects, Developers, QA, and other stakeholders to ensure solutions are feasible, valuable, and aligned with strategic goals.
• Passionate about connecting features to business outcomes, refining the portfolio backlog, and supporting coordination across value streams to accelerate execution.
• Take pride in maintaining healthy backlogs-ensuring items are prioritized, refined, and ready for development so teams can deliver with clarity and focus.
• See process documentation as a strategic tool-mapping current and future states, spotting gaps, and identifying opportunities for improvement and automation.
• Comfortable tracking progress, managing scope changes, and communicating delivery impacts to stakeholders. I support change management and adoption with empathy and precision.
• Relish metrics like velocity, cycle time, and predictability to inform planning, surface risks, and drive continuous improvement. I build dashboards that turn data into decisions.
• Enjoy leading demos, walkthroughs, and post-implementation reviews to validate outcomes, gather feedback, and ensure users are satisfied and supported.
• find fulfillment in mentoring other analysts-sharing SAFe principles, backlog best practices, and delivery techniques that elevate the team.
• Open to evolving responsibilities and excited to contribute wherever I can add value.

Minimum Qualifications

• Bachelor's degree in Computer Science, Business Administration, Information Systems or related field or equivalent combination of education and experience.
• 5 or more years of experience as a Business Analyst or Product Analyst.
• 2 or more years supporting SAFe or scaled Agile delivery.
• Proven ability to elicit, analyze, and document complex business requirements, translating them into actionable epics, features, and user stories with clear acceptance criteria.
• Experience collaborating with cross-functional stakeholders and effectively communicating business value, delivery risks, and insights to both technical teams and executive leadership that includes:
  
  
  
  • Strong understanding of SAFe principles, Program Increment (PI) planning, and Agile Release Train operations.
  • Proficient in using Agile tools such as Azure DevOps(ADO) and Jira for backlog management, workflow automation, and tracking delivery progress in enterprise IT environments.
  • Solid understanding of Lean Portfolio Management, business process improvement, and aligning features and initiatives to organizational goals, OKRs, KPIs, and value streams.
  • Excellent written and verbal communication skills, with the ability to influence at all levels of the organization.
  
  
  
  

Preferred Qualifications

• 7 or more years of experience as a Business Analyst or Product Analyst.
• 5 or more years supporting SAFe or scaled Agile delivery.
• Certification in Agile/Scrum and/or SAFe (CSM, CSPO, SAFe Agilist, SAFe POPM)
• SAFe Lean Portfolio Management (LPM) certification; AgileBA, ICAgile Certified BA, or ICP-BAF; and training in Agile metrics and reporting tools (e.g., Power BI, Jira dashboards).

Remote Work Requirements

• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
• Please review Remote Worker FAQs for additional information

Benefits

• Hybrid work
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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