Community Banker

Description

We are seeking a full-time Community Banker to join our team in the West Hurley/ Woodstock, NY at the West Hurley Branch. In this role, you will play a key part in delivering exceptional customer service, supporting daily banking operations, and building meaningful relationships with our customers. You will assist customers with account inquiries, process transactions, and promote banking services. You will also take the time to understand each customer's financial needs and provide personalized banking solutions that support their goals.

At Rondout Savings Bank, the Community Banker role is designed to support your growth. Through our Community Banker model, you will have opportunities for continued learning, hands-on experience, and professional development. As you expand your knowledge and take on increased responsibilities, there is potential for career advancement and increased compensation.

The Community Banker is responsible for branch operations and must be flexible in assignments and scheduling, including Saturdays. Additional responsibilities include, but are not limited to:

• Strict adherence to audit controls, maintaining required logs, outgoing deposits, third party remittances, and answering/directing telephone calls.
• Accountability for cash drawer and its contents at all times including reporting any discrepancies to management.
• Maintaining a full understanding of all bank products and promotions.
• Performing account look ups, account activations and closures, overdraft privileges, check orders, and change requests.
• Reviewing customer accounts to include alerts, messages, card activity, relationship, and history.
• Performing daily tasking including Card@Once check in/out, night drop, and monetary instrument logs.

Requirements

Education and Certification Qualifications

• High school diploma or equivalent required.

Experience and Qualifications

• Customer service experience.
• Attention to detail and strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Excellent math and cash handling abilities.

Physical Requirements

• Prolonged periods of time working on a computer.
• Prolonged periods of time standing.
• Ability to walk up and down stairs.
• Must be able to lift up to 10-20 pounds at times.
• Ability to work in both Kingston & Hyde Park branches.

As an Equal Opportunity/Affirmative Action Employer, Rondout Savings Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Equal Employment Opportunity Policy Statement

EEO Reasonable Accommodation Policy

Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision