Software Category Manager - IT Procurement

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 92,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! JLLT has an ambition to deliver $1 billion in revenue, Souring and Procurement is a key component of helping to support this strategic goal.

About JLL Technologies

JLL has a global IT function which spends over $500 million per annum. The role entails working with JLLT leadership team to develop key strategies that help to fully leverage expenditure, build an enterprise operating model that helps JLLT achieves its goals, manage risk, consider balance of trade considerations and how expenditure can be evolved further. All sourcing and procurement needs to be done against the backdrop of JLL governance and S&P guidelines.

Global Category Manager - Software

Develop, manage and execute global category sourcing strategies within the specific IT Category allocated. As the Software Category Manager you will be responsible for building relationships with the CIO's, CTO's, Chief Product Officers, building internal demand plans, developing category plans including new opportunities and manage relationships with key strategic suppliers. Ensure contracting and procurement standards are maintained throughout the portfolio.

Summary of essential functions and Goals

• Partner with the JLLT leadership team to create category strategies that align with JLLT's key fundamental plans whilst leveraging growing expenditure to have commercial advantage

• Develops & regularly maintains/up-dates short-, mid- and long-term category strategy globally, linking this strategy with overall business strategy/objectives, in alignment with departmental stakeholders (C-suite)

• Category Manager has and/or forges key strategic relationships with (strategic) suppliers/industry leaders and develops those relationships on behalf of JLL being mindful of long-term mutually beneficial and ethical objectives as well as providing the business with access to supplier innovation

• Category Manager is responsible for leading the approval process for third party expenditure. This includes presenting the deal to senior leaders in the business such as the JLLT CEO, Global CFO and Global CPO

• Category Manager is leading key strategic procurement projects and provides expert advice and guidance to the JLLT leadership team. Advice has expanded from pricing and commercial principles to incorporate aligning supplier/partner strategies to make/buy decisions & managing sensitivities where JLL's strategy could create direct conflict against the suppliers value proposition

• The Category Manager will recommend the qualification of appropriate service providers/supply partners to ensure that we have the best service provision available across the region to deliver value to our internal and sometimes also external clients

Essential Duties and Responsibilities

• Responsible for global category strategy development, execution and category performance of all category related activities & objectives for corporate category requirements as well as other JLL entities if required. Ensuring alignment across the JLLT Leadership team

• Delivery of financial targets in line with business expectations. Category Manager continuously drives the category opportunity agenda and self-sufficiently identifies, agrees and executes these projects

• Accountable for creating strategic solution for specific commodity/service requirements, procurement event planning, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance.

• Create and manage the category project calendar, lead category events, bid process, commercial evaluation, recommendations, contract document preparation and functional reviews

• Approvals according to JLL Delegation of Authority. Compliance with JLL procedures as applicable. This includes presenting and seeking approval from Global CEO of JLLT, Global CPO and Global CFO

• Rationalizes supply base and develops clear strategic supply partner framework and maintains this framework at senior supplier level

• Use Global, Regional and Country, market and industry intelligence to identify and qualify new suppliers and use data to support the business and delivery of services. In addition, identify risk, threats and provide solutions for mitigation.

• Provide functional leadership and peer group alignment, where appropriate and needed

• Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures

• Actively engage in and support the use of e-procurement strategy, methodology and deployment

• Prepare high quality papers and presentations for use with internal and external stakeholders and/or teams as required

• Apply ethical company standards and ensure Global Procurement policy is applied at all times

Ability to Manage the Sourcing Process

• Develop category plan with the ability to provide visibility such as supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies

• Ability to negotiate and have proven strategies within areas of corporate spend

• Lead development and execution of all sourcing-related functions: performing due diligence and assessment of prospective suppliers, executing RFPs/bids, negotiating contracts and ensuring effective transition to operations during implementation

• Partner with CIO's and the business to drive both immediate and sustained benefits to JLL Corporate

• Bring strategic thought leadership to identify additional cost and operational efficiencies. Individual must be able to consider bigger picture goals and scenarios. The individual has to be able to clearly articulate and advise senior members of JLL on decisions that could impact business line performance

• Proactively manage internal stakeholder expectations and escalate at appropriate times

• Savings - working with sourcing managers and key suppliers, ensure that savings initiatives ideas are being driven to maximize savings impacts

• Ensure that the savings tracker across country is kept up-to-date for the category so that we can demonstrate value add to our internal stakeholders

• Conduct Preferred Supplier performance review meetings, manage supplier scorecards, contract compliance and service obligations

• Subject matter expert for category and considered to be the channel of choice within JLL

Sound like you? To apply you need to have:

• Excellent Inter-personal skills, Organization skills, Strong gravitas and influencing skills with senior business leaders

• Ability work on a global scale and across different regions. This includes the ability to meet and align category plans with global vertical stakeholders

• Excellent communication skills - oral and written

• Proven ability to facilitate strategic supplier relationships and work with senior business executives and across procurement leadership

• Collaborative and influencing style with a focus on team work

• Proven ability to deliver results in challenging environments

• Expertise in sourcing with demonstrated ability to manage change

• Ability to sell and present initiatives and/or new ideas

• Experience in sourcing indirect corporate services and products

• Excellent PC skills, proficient in MS applications with excellent ability to work with large amounts of data and build reports

• Bachelor's degree (BA/BS) from four-year college university

• Minimum 7 years of strategic sourcing experience (majority within IT and technology)

• CPSM certification preferred

• MBA preferred

Location

• Role to be based in North America (USA or Canada)

• As part of the role, individuals must have the flexibility to deal with projects in different time zones and manage their time accordingly

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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