Quality Outreach Coordinator

Position Title: Quality Outreach Coordinator

Work Location: Remote

Work Duration: 8 Months (Possibility to extend or convert)

Summary:

Performs duties to assist in activities related to closing open care gaps for high-risk members.

Key Responsibilities:

• Interacts with high-risk members and/or providers to improve healthcare outcomes and close care gaps such as increased preventive care compliance
• Provides support for quality initiatives including outreach to members who are noncompliant in the designated outreach services
• Conducts seasonal call campaigns, in coordination with local market efforts
• Enters data assessments and authorizations into the system and maintain database as directed
• Maintains integrity of Personal Health Information
• Performs other duties as assigned
• Complies with all policies and standards Qualification & Experience: High school diploma or equivalent. 2 years managed care setting, medical office or facility setting with demonstration of medical administration duties. Knowledge of medical terminology.